Article View: misc.kids
Article #10396Re: Toys R Us - Worst service ever!
From: linenw
Date: Wed, 26 Jan 2000 00:00
Date: Wed, 26 Jan 2000 00:00
44 lines
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3564 bytes
I've had a similar experience with Egghead as well. I bought a computer from them which was defective upon receipt. They finally 3 months later authorized a return authorization. I returned the unit and have not been issued credit yet (six months later). They do no respond to my E-mail. All I can say is that you must be careful when purchasing items from the net. Make sure you are dealing with a reputable company. Obviously Egghead is not reputable, or has not been reputable in this case. BEWARE OF EGGHEAD! Anyone with similar horror stories please E-mail me, so we can compare notes. r wrote: > In article <lP4j4.2829$OL2.105949@tw12.nn.bcandid.com>, "Roy Smith, Jr." > <roysmith@coastalnet.com> wrote: > > > I saw some of there (toysrus) advertising. Tried to visit, but site was > > down. I'm glad I didn't get in. Amazon.com did me right. I got everything I > > wanted, and in a timely manner. > > --Roy > > like Amazon never has problems? A huge business will have screw ups -- > Toys R Us gave out 20 million in gift certificates over the holidays to > people whose orders they couldn't fill -- people who made 40 dollar orders > still got 100$ > certificates. They obviously need to gear up to handle the explosion in > volume -- but a few mistakes don't make them evil -- and it is ludicrous > to compare one good experience elsewhere -- as if no other organization > makes mistakes. > > > > "Philip Dabney" <pdabney@ltpmail.gsfc.nasa.gov> wrote in message > > news:388CAD8D.A2FC40B9@ltpmail.gsfc.nasa.gov... > > I am recommending that no one purchase from Toysrus.com. Both my wife and I > > were attracted to their website by the add on the back of their sale flyer. > > The add said that all the savings in the flyer were available on-line and > > that if the orders were placed by a certain date then an additional $10 > > discount would be applied. On both orders they failed ot apply the promo > > discount, they substituted a smaller less expensive item in the shipment, > > and would not honor the buy this get this free coupons in the flyer, even > > through the flyer stated that these savings were available on-line and would > > "automatically" be applied. To make matters worse, they were either > > unresponsive or when they did respond they seemed to be unable to read > > English nd would answer a question we never asked. We have been wasting time > > with our credit card companies disputing the charges. > > Bottom line - "Save your self the headache, DO NOT BUY from ToysRUs.com!"
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<388CAD8D.A2FC40B9@ltpmail.gsfc.nasa.gov> <lP4j4.2829$OL2.105949@tw12.nn.bcandid.com> <walker-2501000839510001@a198119.n1.vanderbilt.edu>Show Full Headers
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 102f71,743a8e3bfdbfd49e X-Google-Attributes: gid102f71,public X-Google-Thread: 10a9ce,743a8e3bfdbfd49e X-Google-Attributes: gid10a9ce,public X-Google-Thread: 107518,743a8e3bfdbfd49e X-Google-Attributes: gid107518,public X-Google-Thread: 1046d2,743a8e3bfdbfd49e X-Google-Attributes: gid1046d2,public From: linenw <linenw@mindspring.com> Subject: Re: Toys R Us - Worst service ever! Date: 2000/01/26 Message-ID: <388F1FB2.8711AEF2@mindspring.com> X-Deja-AN: 577889874 Content-Transfer-Encoding: 7bit References: <388CAD8D.A2FC40B9@ltpmail.gsfc.nasa.gov> <lP4j4.2829$OL2.105949@tw12.nn.bcandid.com> <walker-2501000839510001@a198119.n1.vanderbilt.edu> To: walker <walker@dnvnl.com> X-Accept-Language: en X-Server-Date: 26 Jan 2000 16:22:23 GMT Content-Type: text/plain; charset=us-ascii Organization: MindSpring Enterprises Mime-Version: 1.0 Newsgroups: misc.kids,misc.consumers,alt.parents-teens,balt.general