Re: Southern Drawls Confuse La. Phone System

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Article #1043

#1043

From: Johnny Hageyama
Date: Mon, 17 Nov 2003 11:06

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kstahl <ktsahl@yahoo.com> wrote in message news:<9L6dnRptIbUk1iWiRVn-ig@comcast.com>...
> uu wrote:

> > SHREVEPORT, La. (AP) -- Southern drawls have thwarted voice
> > recognition equipment used by the Shreveport Police Department to
> > route non-emergency calls.
> 
> I have to wonder who the vendor is for the VRU. There are some systems 
> that are almost flawless as long as the requested response is just a 
> single word. It is, however, one of those things that you get what you 
> pay for. If you go with the lowest price, you are bound to get the 
> lowest usefulness.

My parents aren't from this country, and some of their family members
who speak English with very heavy Japanese accents have no problems
with certain voice recognition systems, including Discover card's and
AT&T's.  They also think that every American accent is easy to
understand, compared to some Australian and British accents or even
some Japanese accents in Japanese (one aunt who barely knows English
said it was easier to follow the dialog of a samurai movie by reading
the English subtitles than by listening to the actors -- they really
do mumble like John Belushi).

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From: hageyama@hairdresser.net (Johnny Hageyama)
Newsgroups: misc.rural,alt.appalachian,atl.general,soc.culture.usa,misc.consumers
Subject: Re: Southern Drawls Confuse La. Phone System
Date: 17 Nov 2003 03:06:33 -0800
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