🚀 go-pugleaf

A friend of mine had the oil pump on his Honda fail about a month AFTER
the warranty expired.  He provided the dealer with a maintenance record
written in at least 3 colors of ink (it was for real).  After the Honda
rep looked at that and the disassembled engine, they rebuilt his engine
for free.

On the other hand, a motorcycle I owned (Suzuki GT550) had two mating 
pairs of transmission gears fail (detected by glitter in the trans. oil)
under warranty with fewer than 5000 miles on the bike.  In this case, the
bozo rep insisted that the transmission had been run with a low oil level.
(He was unable to explain why the rest of the transmission was ok !)
I had the gears hardness tested and the failed ones were much softer than 
the others by about 10 points on the Rockwell C scale.  Suzuki then decided
to honor the warranty.  The best part about this is that I was the mechanic
at the Suzuki dealer involved.  The factory didn't know this until I sent
them the soft gears along with my personal opinion of their rep.

                                                     Stuart Wilson
                                                     Convex Computer Corp.

yeah,yaeh yeah ...