🚀 go-pugleaf

Dave Sweet wrote:
> 
>  We am looking for people who are or have experienced any or all of
> the following problems from Istar in Nova Scotia:
> 
> Yes it does sound like someone's luring customers away. If it is Atlantic 
Connect, then I believe that you would be getting less service if you 
switched. I have never (knock on wood) had a busy signal since I signed 
up in Sept. and I use this thing at slack and peak times everyday for 
work. The one time I had a problem it was with my E-Mail and it was 
rectified well within 24 hours. Being in the customer service business, I 
appreciate the effort. There will be difficult problems to resolve with 
internet connections; this is uncharted territory. I know some of the 
staff personnally and I'm sure that they take your concerns seriously. I 
do laugh at some of my friends who are with other providers and can only 
reliably get on when I'm in bed. Sure they are saving money, hehe. I hope 
 the other ISP's can bring their level of service up to NSTN's level but 
of course that is just my opinion for what it is worth.

Reid Crocker 
rcrocker@fox.nstn.ca

BTW: I call from Halifax so I have the luxury of lots of ports.