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Article #310Windows 2000 SP4 server.... reboot issue
From: Simon
Date: Wed, 21 Jan 2004 12:27
Date: Wed, 21 Jan 2004 12:27
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2647 bytes
I have a server with Xeon 2.4Ghz processor, 4GB RAM, 60GB HDD and it runs no programs, only 2 additional services. The 2 services related to Text-to-speech software called Speechify. Over the past couple of months the server has been rebooting itself every few days. In the Event Viewer the sequence of events leading to an unplanned system reboot starts with an error with Event ID 2019. This error under Windows 2000 Server is documented at http://www.jsiinc.com/SUBO/tip7100/rh7141.htm - this problem can occur if you have an Intel network adapter and you do NOT have the latest driver. "Previous drivers leaked memory, causing the subject behavior. Subsequent errors in the Event Viewer related to insufficient memory resources being available", despite a physical memory resource of 4GB, which indicates to me a severe memory leak. The latest drivers for both the 100Mb and 1000Mb Intel NIC's (standard on the server) were updated with drivers dated December 2003, where the previous drivers were dated March 2003. However, this has NOT solved the problem and the server continues to reboot randomly. There is no pattern to the timing of the reboots, except that they are every 4-7 days. I am thinking of going down the track of a memory management tool for the machine. Any suggestions on which one? Any other suggested courses of action?
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 106e5e,70d24fc5af7947fb,start X-Google-Attributes: gid106e5e,public X-Google-Thread: 1097ca,70d24fc5af7947fb,start X-Google-Attributes: gid1097ca,public X-Google-Thread: 108c83,70d24fc5af7947fb,start X-Google-Attributes: gid108c83,public X-Google-Thread: 100f57,70d24fc5af7947fb,start X-Google-Attributes: gid100f57,public X-Google-ArrivalTime: 2004-01-21 04:30:03 PST Path: arc1-ca.pugleaf.net!archiver1.google.com!news2.google.com!news.maxwell.syr.edu!news.mel.connect.com.au!news.netspace.net.au!newsfeed.iinet.net.au!newsfeed.iinet.net.au!freenews.iinet.net.au!not-for-mail Date: Wed, 21 Jan 2004 22:27:25 +1000 From: Simon <simonatsimonbankdot@com> User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4) Gecko/20030624 Netscape/7.1 (ax) X-Accept-Language: en-us, en MIME-Version: 1.0 Newsgroups: nz.comp,alt.comp.microsoft.windows,alt.os.windows2000,aus.computers Subject: Windows 2000 SP4 server.... reboot issue Content-Type: text/plain; charset=us-ascii; format=flowed Content-Transfer-Encoding: 7bit Lines: 30 Message-ID: <400e7031$0$1751$5a62ac22@freenews.iinet.net.au> NNTP-Posting-Host: 203.173.20.130 X-Trace: 1074688050 freenews.iinet.net.au 1751 203.173.20.130