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Article #311Re: Windows 2000 SP4 server.... reboot issue
From: Damien McBain
Date: Wed, 21 Jan 2004 12:38
Date: Wed, 21 Jan 2004 12:38
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Simon wrote: > I have a server with Xeon 2.4Ghz processor, 4GB RAM, 60GB HDD and it > runs no programs, only 2 additional services. > > The 2 services related to Text-to-speech software called Speechify. > > Over the past couple of months the server has been rebooting itself > every few days. > > In the Event Viewer the sequence of events leading to an unplanned > system reboot starts with an error with Event ID 2019. This error > under Windows 2000 Server is documented at > http://www.jsiinc.com/SUBO/tip7100/rh7141.htm - this problem can occur > if you have an Intel network adapter and you do NOT have the latest > driver. "Previous drivers leaked memory, causing the subject behavior. > Subsequent errors in the Event Viewer related to insufficient memory > resources being available", despite a physical memory resource of 4GB, > which indicates to me a severe memory leak. > > The latest drivers for both the 100Mb and 1000Mb Intel NIC's (standard > on the server) were updated with drivers dated December 2003, where > the previous drivers were dated March 2003. > > However, this has NOT solved the problem and the server continues to > reboot randomly. There is no pattern to the timing of the reboots, > except that they are every 4-7 days. > > I am thinking of going down the track of a memory management tool for > the machine. Any suggestions on which one? Any other suggested courses > of action? No experience with *real* servers but I had the same problem with another machine and the PSU turned out to be the culprit. It would power off, usually when accesing network resources via explorer (I really never bothered to track exactly what) and restart.
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 106e5e,70d24fc5af7947fb X-Google-Attributes: gid106e5e,public X-Google-Thread: 108c83,70d24fc5af7947fb X-Google-Attributes: gid108c83,public X-Google-Thread: 1097ca,70d24fc5af7947fb X-Google-Attributes: gid1097ca,public X-Google-Thread: 100f57,70d24fc5af7947fb X-Google-Attributes: gid100f57,public X-Google-ArrivalTime: 2004-01-21 04:45:07 PST Path: arc1-ca.pugleaf.net!archiver1.google.com!news2.google.com!news.maxwell.syr.edu!news.mel.connect.com.au!news.netspace.net.au!newsfeed.iinet.net.au!newsfeed.iinet.net.au!freenews.iinet.net.au!not-for-mail From: "Damien McBain" <ask.me@for.it> Newsgroups: nz.comp,alt.comp.microsoft.windows,alt.os.windows2000,aus.computers References: <400e7031$0$1751$5a62ac22@freenews.iinet.net.au> Subject: Re: Windows 2000 SP4 server.... reboot issue Date: Wed, 21 Jan 2004 23:38:25 +1100 X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Outlook Express 6.00.2800.1106 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1106 Lines: 37 Message-ID: <400e7419$0$1730$5a62ac22@freenews.iinet.net.au> NNTP-Posting-Host: 203.173.29.216 X-Trace: 1074689049 freenews.iinet.net.au 1730 203.173.29.216