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Article #312

Re: Windows 2000 SP4 server.... reboot issue

#312
From: Simon
Date: Wed, 21 Jan 2004 12:46
44 lines
3286 bytes
But there are events messagees immediately prior to the reboot 
suggesting that the system is out of memory.

Damien McBain wrote:

> Simon wrote:
> 
>>I have a server with Xeon 2.4Ghz processor, 4GB RAM, 60GB HDD and it
>>runs no programs, only 2 additional services.
>>
>>The 2 services related to Text-to-speech software called Speechify.
>>
>>Over the past couple of months the server has been rebooting itself
>>every few days.
>>
>>In the Event Viewer the sequence of events leading to an unplanned
>>system reboot starts with an error with Event ID 2019. This error
>>under Windows 2000 Server is documented at
>>http://www.jsiinc.com/SUBO/tip7100/rh7141.htm - this problem can occur
>>if you have an Intel network adapter and you do NOT have the latest
>>driver. "Previous drivers leaked memory, causing the subject behavior.
>>Subsequent errors in the Event Viewer related to insufficient memory
>>resources being available", despite a physical memory resource of 4GB,
>>which indicates to me a severe memory leak.
>>
>>The latest drivers for both the 100Mb and 1000Mb Intel NIC's (standard
>>on the server) were updated with drivers dated December 2003, where
>>the previous drivers were dated March 2003.
>>
>>However, this has NOT solved the problem and the server continues to
>>reboot randomly. There is no pattern to the timing of the reboots,
>>except that they are every 4-7 days.
>>
>>I am thinking of going down the track of a memory management tool for
>>the machine. Any suggestions on which one? Any other suggested courses
>>of action?
> 
> 
> No experience with *real* servers but I had the same problem with another
> machine and the PSU turned out to be the culprit. It would power off,
> usually when accesing network resources via explorer (I really never
> bothered to track exactly what) and restart.
> 
> 
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Date: Wed, 21 Jan 2004 22:46:01 +1000
From: Simon <simonatsimonbankdot@com>
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Subject: Re: Windows 2000 SP4 server.... reboot issue
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