Avoid D-Link!

Article View: nz.comp

Article #330

#330

From: Howard
Date: Wed, 20 Aug 2003 05:15

13 lines
1738 bytes

I have just spent the last hour waiting on the phone for D-Link technical
support because my new ADSL modem won't install.

At the end of one hour I called up again on a second phone and asked their
sales dept what was going on. He said the one technical staffer they had was
out to lunch (at 3pm Sydney time), and they don't normally have enough
technical support call handlers.

Some service. Especially when the tech call waiting message, repeated every
5 minutes, says "Your call is important to us, so we've placed you in a
queue"!

Just wanted to get a whinge off my chest.

Technical Details

Message-ID: <guD0b.121428$JA5.2777872@news.xtra.co.nz>

Path:

arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-02!sn-xit-06!sn-xit-08!sn-xit-09!supernews.com!pd2nf1so.cg.shawcable.net!residential.shaw.ca!news-out.superfeed.net!propagator2-maxim!news-in-maxim.spamkiller.net!news02.tsnz.net!newsfeed01.tsnz.net!news.xtra.co.nz!53ab2750!not-for-mail

Show Full Headers

Complete Article Headers

X-Google-Language: ENGLISH,ASCII-7-bit
X-Google-Thread: 106e5e,1278a7ca1a9f924f,start
X-Google-Attributes: gid106e5e,public
X-Google-Thread: 108c83,1278a7ca1a9f924f,start
X-Google-Attributes: gid108c83,public
X-Google-ArrivalTime: 2003-08-19 22:15:57 PST
Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-02!sn-xit-06!sn-xit-08!sn-xit-09!supernews.com!pd2nf1so.cg.shawcable.net!residential.shaw.ca!news-out.superfeed.net!propagator2-maxim!news-in-maxim.spamkiller.net!news02.tsnz.net!newsfeed01.tsnz.net!news.xtra.co.nz!53ab2750!not-for-mail
From: "Howard" <howhard1309@hotmail.com>
Newsgroups: nz.comp,aus.computers
Subject: Avoid D-Link!
Lines: 15
X-Priority: 3
X-MSMail-Priority: Normal
X-Newsreader: Microsoft Outlook Express 6.00.2800.1158
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165
Message-ID: <guD0b.121428$JA5.2777872@news.xtra.co.nz>
Date: Wed, 20 Aug 2003 17:15:55 +1200
NNTP-Posting-Host: 219.88.192.219
X-Complaints-To: newsadmin@xtra.co.nz
X-Trace: news.xtra.co.nz 1061356556 219.88.192.219 (Wed, 20 Aug 2003 17:15:56 NZST)
NNTP-Posting-Date: Wed, 20 Aug 2003 17:15:56 NZST
Organization: Xtra