Re: Avoid D-Link!

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Article #331

#331

From: Mauricio Freitas
Date: Wed, 20 Aug 2003 06:05

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"Howard" <howhard1309@hotmail.com> wrote in message
news:guD0b.121428$JA5.2777872@news.xtra.co.nz...
> I have just spent the last hour waiting on the phone for D-Link technical
> support because my new ADSL modem won't install.
>
> At the end of one hour I called up again on a second phone and asked their
> sales dept what was going on. He said the one technical staffer they had
was
> out to lunch (at 3pm Sydney time), and they don't normally have enough
> technical support call handlers.
>
> Some service. Especially when the tech call waiting message, repeated
every
> 5 minutes, says "Your call is important to us, so we've placed you in a
> queue"!
>
> Just wanted to get a whinge off my chest.
>

No surprise here. I personally prefer Belkin products.

-- 
Mauricio Freitas
Handhelds, mobile: http://www.geekzone.co.nz
Bluetooth guides: http://www.geekzone.co.nz/content.asp?contentid=449

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From: "Mauricio Freitas" <dr.emailposter@nowhere.invalid>
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Subject: Re: Avoid D-Link!
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