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Article #332

Re: Avoid D-Link!

#332
From: Megatoolz.com - Computers, Etc -...
Date: Wed, 20 Aug 2003 08:23
38 lines
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Most tech support guys are morons at these sort of companies.

What D-link modem do you have and is it Ext or Internal?

There's a common setting that defaults on some ISPs which is wrong on these
Internal ones

-- 
Regards,
LJ Boyd
Megatoolz.com
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"Howard" <howhard1309@hotmail.com> wrote in message
news:guD0b.121428$JA5.2777872@news.xtra.co.nz...
> I have just spent the last hour waiting on the phone for D-Link technical
> support because my new ADSL modem won't install.
>
> At the end of one hour I called up again on a second phone and asked their
> sales dept what was going on. He said the one technical staffer they had
was
> out to lunch (at 3pm Sydney time), and they don't normally have enough
> technical support call handlers.
>
> Some service. Especially when the tech call waiting message, repeated
every
> 5 minutes, says "Your call is important to us, so we've placed you in a
> queue"!
>
> Just wanted to get a whinge off my chest.
>
>
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From: "Megatoolz.com - Computers, Etc - LJ Boyd" <tech@megatoolz.com>
Newsgroups: nz.comp,aus.computers
References: <guD0b.121428$JA5.2777872@news.xtra.co.nz>
Subject: Re: Avoid D-Link!
Date: Wed, 20 Aug 2003 18:23:08 +1000
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