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Article #332Re: Avoid D-Link!
From: Megatoolz.com - Computers, Etc -...
Date: Wed, 20 Aug 2003 08:23
Date: Wed, 20 Aug 2003 08:23
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Most tech support guys are morons at these sort of companies. What D-link modem do you have and is it Ext or Internal? There's a common setting that defaults on some ISPs which is wrong on these Internal ones -- Regards, LJ Boyd Megatoolz.com ---------------------------------------------------------------------------- ------------------------------------------------------------------------ Megatoolz.com - Computers | Internet | PC Security | Networking | Data Recovery http://www.megatoolz.com <--- Make It Your Browser's Start Page! 24hr On-Site Tech Support Available - 0402 616 574 ---------------------------------------------------------------------------- ------------------------------------------------------------------------ "Howard" <howhard1309@hotmail.com> wrote in message news:guD0b.121428$JA5.2777872@news.xtra.co.nz... > I have just spent the last hour waiting on the phone for D-Link technical > support because my new ADSL modem won't install. > > At the end of one hour I called up again on a second phone and asked their > sales dept what was going on. He said the one technical staffer they had was > out to lunch (at 3pm Sydney time), and they don't normally have enough > technical support call handlers. > > Some service. Especially when the tech call waiting message, repeated every > 5 minutes, says "Your call is important to us, so we've placed you in a > queue"! > > Just wanted to get a whinge off my chest. > >
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 106e5e,1278a7ca1a9f924f X-Google-Attributes: gid106e5e,public X-Google-Thread: 108c83,1278a7ca1a9f924f X-Google-Attributes: gid108c83,public X-Google-ArrivalTime: 2003-08-20 01:23:21 PST From: "Megatoolz.com - Computers, Etc - LJ Boyd" <tech@megatoolz.com> Newsgroups: nz.comp,aus.computers References: <guD0b.121428$JA5.2777872@news.xtra.co.nz> Subject: Re: Avoid D-Link! Date: Wed, 20 Aug 2003 18:23:08 +1000 Lines: 40 X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Outlook Express 6.00.2800.1158 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1165 NNTP-Posting-Host: ppp150-193.lns1.mel2.internode.on.net Message-ID: <3f432fed$1@duster.adelaide.on.net> X-Trace: duster.adelaide.on.net 1061367789 ppp150-193.lns1.mel2.internode.on.net (20 Aug 2003 17:53:09 +0950) Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-02!sn-xit-04!sn-xit-06!sn-xit-08!supernews.com!priapus.visi.com!news-out.visi.com!petbe.visi.com!news1.optus.net.au!optus!news.mel.connect.com.au!news.ade.connect.com.au!duster.adelaide.on.net!not-for-mail