🚀 go-pugleaf

In article <1992Jul13.220903.17665@xenitec.on.ca> merce@xenitec.on.ca (Jim Mercer) writes:
>>I got a similac call last week saying Profit would call "sometime".
>>I hope it's this week.

It's the end of the "next" week now, no calls from Profit/LEP.
I am less than surprised.

>i mentioned to the sales dude (Doug Stolt, one of the guys who showed up at the
>UU meeting a while back), that telebit was on the verge of loosing a fair
>amount of credibility because of the upgrade problems here in canada.

Time marches on and the facts and lack of results speak for themselves.

>i mentioned the problems with Profit (i forgot LEP's name), and urged him
>to bellow at the higher ups about stationning someone in a hotel room with
>a container load of WB's.  i told him if he were to place someone in a 
>central toronto hotel, over on a friday and saturday, that lots of people
>would gladly disconnect their modems, drive in and do the swap, and get it done
>with.
>
>i hope this is not totally out of line with what you guys want.

Not great for those of us who really don't want to waste a good
chunk of any day driving _into_ downtown Toronto for almost the
same reasons why we don't like to frequent the airport in that
"other" city on the map.  It's still a lot better than letting
LEP hold our modems hostage with unknown ransom terms.  Since
Jim's in Toronto, perhaps we can all give him our T3000s to swap?
	1/2 :-)
I don't know what that'll do for people who aren't even in Ontario
though!

>he also said you could call 1-800-telebit and speak to sales if you want
>to check your shipment out.

Good Plan!  Newsflash...ok I have Telebit on the phone right
now....  The lady I'm speaking to tells me that they shipped
them all to "the Canadian distributor" last Thursday, ... no...
the "distributor" is still Profit, which still means LEP!
Oh, but Profit is a shipping company and their Canadian
affiliate is LEP, which isn't a distributor at all... hmmm.
....on hold....waiting for a person who knows what's really
happening (we hope)....
Ah, next person...
Yes, the modems where shipped to Profit (presumably in the U.S.)
last week.  We (Canadian consignees) are supposed to be getting
the proverbial "phone call" from them RSN.  She was an extremely
congenial person to talk to on this matter, and will again express
my concerns, and apparantly numerous others to their management.
Telebit wants to do everything necessary to ensure that we all get
our WorldBlazers with no aggravation.  The T3000/WB swap is still
supposed to happen at our respective doors with no additional
costs in time or money for us to bear.

I'm to call her back next Friday if I don't get the LEP phone call.
I expect I'll be talking to her in a week.
--
  Ed. A. Hew,    <edhew@xenitec.on.ca>    ....!uunet.ca!xenitec!eah
  XeniTec Consulting Services, Kitchener ON, Canada +1 519 570 9848