🚀 go-pugleaf

Cmdr (rogie@igs.net) writes:


In Article #87846 ott.forsale.computing, rogie@igs.net writes:
....
>As for Elgin [Computers], it would seem that something is wrong somewhere...
>There are always two sides to every story.. Wouldn't it be nice to hear Elgin
>[Computer's] story !!

>Hello Elgin [Computers]....are you there!!

I support your call to Elgin Computers to explain their position, and
specifically:

-    Are Scott Wiper's allegations concerning the defective product true or
false?

-    When Scott posted his story on the Internet, why did Elgin Computers
choose to "call in the lawyers", rather than try to settle the issue by
negotiation?

-    Why has it taken so long for Elgin Computers to post their position on
the Internet, a 15-minute job?

-    Does Elgin Computers confirm the information from the Better Business
Bureau, according to which a complaint had been filed with them, even though
Elgin Computers has just been in business a short time?

I note that rather than post a simple response, Elgin Computers chose to leak
a private letter they received from Scott Wiper;  his letter contained
gratuitous insults.  Even though the letter was private, I condemned the text
without qualification the minute I read the article that revealed its
contents.  No sooner did I post my condemnation, when Scott Wiper published an
apology, explaining that he wrote the text out of frustration and anger.  This
does not justify the text, but at least Scott took the honourable step of
apologizing.  Not so Elgin Computers: they ignore us as though we are not
worthy of being addressed.  This is another point that potential customers
should bear in mind.

Elgin Computers, may we please read your response?

JAN