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Thread View: ozemail.debate
15 messages
15 total messages Started by DJ! Mon, 05 Apr 1999 00:00
Back to the Big O
#63
Author: DJ!
Date: Mon, 05 Apr 1999 00:00
43 lines
2847 bytes
Well, here I am - back on OzEmail. A brief sojurn at OptusNet left a
VERY bad taste in my mouth. So why did I leave even before the first
prepaid month was up?

o Lame network performance
o Attrocious connect speeds (28800 at best - UNLESS I dialled the
Sydney POP which served up 33600 connects)
o Lack of satisfactory response to emails by "support" <laughs> staff
(*) I used the phone support system, too, but only when I had an hour
or so to spare (to listen to their on-hold classical music)
o Ridiculous "server generated only" password system
o Constant server-side problems with their account-checking interface
o News server performance that made the "ye olde" OzEmail server look
like a Porsche
o etc etc etc

(*) On 22Mar99 I sent a detailed email to Optusnet "support" outlining
four of my initial concerns. It took until 2Apr99 to get a reply to
ONE of the four questions. And then, the modem init string made the
connect situation worse still (only 14400 connects). During this last
painful connect, I leapt onto OzE's site and signed up again.

Disconnect from Optusnet. Scrub their half-baked init string and other
"tweaks". Dial OzEmail. "Perfect" 33600 connect first time. Ahhhh.....

I know some other Optusnet users are enjoying their connectivity
through them. However, my experience (using their Newcastle POP),
showed only an ISP that was using a backward hardware infrastructure;
employing insufficient (or incompetent) support staff and so on.

I expected a customer service orientated philosphy when I signed up
with a company bearing the Optus name. What I got was a completely
different thing.

It's nice to be "home" again. OzEmail is NOT perfect, but, having used
any number of ISPs (both home and abroad) it is still leaps and bounds
ahead of most (esp the smaller Aussie ones - aka "OzEmail wannabes")

DJ!
derek@jenkins.net
http://derek.jenkins.net

cc Optusnet "Support"
Re: Back to the Big O
#64
Author: Sky Rider
Date: Mon, 05 Apr 1999 00:00
18 lines
1392 bytes
Hi "DJ!",


> Well, here I am - back on OzEmail.

Oh... hard luck!

--

Sky Rider
ODPS@cyberscriber.com

----------------------------------

Add *YOUR* favourites to the Online Dictionary of Playground Slang
http://ODPS.CyberScriber.com

----------------------------------
Re: Back to the Big O
#65
Author: Mal P
Date: Mon, 05 Apr 1999 00:00
58 lines
3506 bytes
I agree... I've tried a number of ISP's, and I like ozemail... sure,
sometimes they suck... but most of the time they give you decent service...
for good prices (thanks to ozmegasaver). And when the new news server kicks
in... things will be nice :-)

--
Cheers,
Mal

"What can I say? I dig beautiful women. It's in my jeans".


DJ! <derek@jenkins.net> wrote in message
news:37083c07.8233524@news.ozemail.com.au...
> Well, here I am - back on OzEmail. A brief sojurn at OptusNet left a
> VERY bad taste in my mouth. So why did I leave even before the first
> prepaid month was up?
>
> o Lame network performance
> o Attrocious connect speeds (28800 at best - UNLESS I dialled the
> Sydney POP which served up 33600 connects)
> o Lack of satisfactory response to emails by "support" <laughs> staff
> (*) I used the phone support system, too, but only when I had an hour
> or so to spare (to listen to their on-hold classical music)
> o Ridiculous "server generated only" password system
> o Constant server-side problems with their account-checking interface
> o News server performance that made the "ye olde" OzEmail server look
> like a Porsche
> o etc etc etc
>
> (*) On 22Mar99 I sent a detailed email to Optusnet "support" outlining
> four of my initial concerns. It took until 2Apr99 to get a reply to
> ONE of the four questions. And then, the modem init string made the
> connect situation worse still (only 14400 connects). During this last
> painful connect, I leapt onto OzE's site and signed up again.
>
> Disconnect from Optusnet. Scrub their half-baked init string and other
> "tweaks". Dial OzEmail. "Perfect" 33600 connect first time. Ahhhh.....
>
> I know some other Optusnet users are enjoying their connectivity
> through them. However, my experience (using their Newcastle POP),
> showed only an ISP that was using a backward hardware infrastructure;
> employing insufficient (or incompetent) support staff and so on.
>
> I expected a customer service orientated philosphy when I signed up
> with a company bearing the Optus name. What I got was a completely
> different thing.
>
> It's nice to be "home" again. OzEmail is NOT perfect, but, having used
> any number of ISPs (both home and abroad) it is still leaps and bounds
> ahead of most (esp the smaller Aussie ones - aka "OzEmail wannabes")
>
> DJ!
> derek@jenkins.net
> http://derek.jenkins.net
>
> cc Optusnet "Support"
>
Re: Back to the Big O
#66
Author: Sky Rider
Date: Mon, 05 Apr 1999 00:00
22 lines
1756 bytes
Mal P,


> I agree... I've tried a number of ISP's, and I like ozemail... sure,
> sometimes they suck... but most of the time they give you decent service...
> for good prices (thanks to ozmegasaver). And when the new news server kicks
> in... things will be nice :-)

True they DO give good prices.... $185 for the 200 hrs that Optus charge $45
for is one HELL of a good price... for them!

--

Sky Rider
ODPS@cyberscriber.com

----------------------------------

Add *YOUR* favourites to the Online Dictionary of Playground Slang
http://ODPS.CyberScriber.com

----------------------------------
Re: Back to the Big O
#67
Author: Farmer
Date: Mon, 05 Apr 1999 00:00
7 lines
1117 bytes
I thought only women had the big O
1 3/4 hours to go
Cheers.
Soon to go offline.
Farmer.
From Easter on i can be emailed at
farmerjim@telstra.easymail.com.au
Re: Back to the Big O
#68
Author: DJ!
Date: Mon, 05 Apr 1999 00:00
28 lines
1865 bytes
Mon, 5 Apr 1999 18:32:22 +1000 was a truly tumultuous day in history
as "Mal P" <pandorastein@hotmail.com> wrote (as best as he/she/it
could):

>I agree... I've tried a number of ISP's, and I like ozemail... sure,
>sometimes they suck... but most of the time they give you decent service...

Agreed.

>for good prices (thanks to ozmegasaver).

Yup - I used to use OzEmail in the bad old $5.00 per hour days. Thank
yer lucky stars for Megasaver (in whatever flavour they make it) I
say.

>And when the new news server kicks
>in... things will be nice :-)

Oh. It's not online yet? Hmmm...the startling performance that I'm
enjoying must be an illusion, brought about by the attrocious news
server performance that I endured at Optarsenet.

Say - anyone want to but 213 prepaid Optarsenet hours from me?  ;-)
Going REAL cheap!!!!

DJ!
derek@jenkins.net
http://derek.jenkins.net
Re: Back to the Big O
#57
Author: Michael Wines
Date: Tue, 06 Apr 1999 00:00
25 lines
2107 bytes
"DJ!" wrote:
> 
> Tue, 6 Apr 1999 00:12:46 +1000 was a truly tumultuous day in history
> as "Mal P" <pandorastein@hotmail.com> wrote (as best as he/she/it
> could):
> 
> >Give us the username and pass and we'll check it out!
> 
> With respect, Mal, I won't be handing out the password to anyone in
> here. My name is against that account and I can't afford to be wasting
> time/money defending myself if something went amis.
> 
> Not saying FOR A SECOND that _anyone_ in here would abuse the
> privilege (let alone yourself), but I just can't afford to take the
> risk.
> 
> I hope you understand.

Oh come on Derek, "in here" is only the tiny, close-knit, community
of ozemail.debate, alt.ozdebate, ozemail.users, alt.duh, aus.net.access

Trust

Incidentally, how new is alt.duh? I don't see it on loomi.telstra.net,
Telstra's nntp browse server for direct customers.
Re: Back to the Big O
#58
Author: DJ!
Date: Tue, 06 Apr 1999 00:00
25 lines
1924 bytes
Tue, 06 Apr 1999 20:53:38 +1000 was a truly tumultuous day in history
as Michael Wines <sales99@axe.net.au> wrote (as best as he/she/it
could):


>Oh come on Derek, "in here" is only the tiny, close-knit, community
>of ozemail.debate, alt.ozdebate, ozemail.users, alt.duh, aus.net.access
>
>Trust

ROTFL. Sure, Michael. Hey - I have $10K sitting here that I need
looking after. If I post it to you (via an anonymous intermediary if
you like) would you look after it for me?

Thanks  ;-)

>Incidentally, how new is alt.duh? I don't see it on loomi.telstra.net,
>Telstra's nntp browse server for direct customers.

alt.duh is about 3 years old (at a rough guess). Get the Telstra news
admin to add it to the Telstra feed - drop in and say hi  :-)

DJ!
derek@jenkins.net
http://derek.jenkins.net
Re: Back to the Big O
#59
Author: David *Boots* Hobbs
Date: Tue, 06 Apr 1999 00:00
40 lines
2401 bytes
Yeah,

There's nobody here but us Ozzies, so give up the password.....

--
David
boots@general.net
www.general.net/~boots

Always riding Belligerent

On Tue, 6 Apr 1999, Michael Wines wrote:

> "DJ!" wrote:
> >
> > Tue, 6 Apr 1999 00:12:46 +1000 was a truly tumultuous day in history
> > as "Mal P" <pandorastein@hotmail.com> wrote (as best as he/she/it
> > could):
> >
> > >Give us the username and pass and we'll check it out!
> >
> > With respect, Mal, I won't be handing out the password to anyone in
> > here. My name is against that account and I can't afford to be wasting
> > time/money defending myself if something went amis.
> >
> > Not saying FOR A SECOND that _anyone_ in here would abuse the
> > privilege (let alone yourself), but I just can't afford to take the
> > risk.
> >
> > I hope you understand.
>
> Oh come on Derek, "in here" is only the tiny, close-knit, community
> of ozemail.debate, alt.ozdebate, ozemail.users, alt.duh, aus.net.access
>
> Trust
>
> Incidentally, how new is alt.duh? I don't see it on loomi.telstra.net,
> Telstra's nntp browse server for direct customers.
>
>
Re: Back to the Big O
#69
Author: Mal P
Date: Tue, 06 Apr 1999 00:00
34 lines
2225 bytes
Give us the username and pass and we'll check it out!

DJ! <derek@jenkins.net> wrote in message
news:371cb51f.9083183@news.ozemail.com.au...
> Mon, 5 Apr 1999 18:32:22 +1000 was a truly tumultuous day in history
> as "Mal P" <pandorastein@hotmail.com> wrote (as best as he/she/it
> could):
>
> >I agree... I've tried a number of ISP's, and I like ozemail... sure,
> >sometimes they suck... but most of the time they give you decent
service...
>
> Agreed.
>
> >for good prices (thanks to ozmegasaver).
>
> Yup - I used to use OzEmail in the bad old $5.00 per hour days. Thank
> yer lucky stars for Megasaver (in whatever flavour they make it) I
> say.
>
> >And when the new news server kicks
> >in... things will be nice :-)
>
> Oh. It's not online yet? Hmmm...the startling performance that I'm
> enjoying must be an illusion, brought about by the attrocious news
> server performance that I endured at Optarsenet.
>
> Say - anyone want to but 213 prepaid Optarsenet hours from me?  ;-)
> Going REAL cheap!!!!
>
> DJ!
> derek@jenkins.net
> http://derek.jenkins.net
>
Re: Back to the Big O
#70
Author: Josh B
Date: Tue, 06 Apr 1999 00:00
15 lines
1370 bytes
Hi DJ,
 
With the wit of Linda Tripp and the eloquence of Bill Gates, DJ! said....


>Yup - I used to use OzEmail in the bad old $5.00 per hour days. Thank
>yer lucky stars for Megasaver (in whatever flavour they make it) I
>say.

Me too. Got a $260 bill one month. I went looking *quickly* for a 
different ISP!


-- 
New sig pending....
Re: Back to the Big O
#71
Author: DJ!
Date: Tue, 06 Apr 1999 00:00
19 lines
1655 bytes
Tue, 6 Apr 1999 00:12:46 +1000 was a truly tumultuous day in history
as "Mal P" <pandorastein@hotmail.com> wrote (as best as he/she/it
could):

>Give us the username and pass and we'll check it out!

With respect, Mal, I won't be handing out the password to anyone in
here. My name is against that account and I can't afford to be wasting
time/money defending myself if something went amis.

Not saying FOR A SECOND that _anyone_ in here would abuse the
privilege (let alone yourself), but I just can't afford to take the
risk.

I hope you understand.

DJ!
derek@jenkins.net
http://derek.jenkins.net
Re: Back to the Big O
#60
Author: DJ!
Date: Wed, 07 Apr 1999 00:00
17 lines
1519 bytes
Tue, 6 Apr 1999 15:12:36 -0700 was a truly tumultuous day in history
as David *Boots* Hobbs <boots@ironlight.net> wrote (as best as
he/she/it could):

>Yeah,
>
>There's nobody here but us Ozzies, so give up the password.....

Oh sure.

Hey - here's my AMEX details too - 32.......

;-)

DJ!
derek@jenkins.net
http://derek.jenkins.net
Re: Back to the Big O
#61
Author: David Proctor
Date: Wed, 07 Apr 1999 00:00
18 lines
1738 bytes
DJ! wrote in message <37143128.8557702@news.ozemail.com.au>...

>Oh sure.
>
>Hey - here's my AMEX details too - 32.......

You mean they gave you an AMEX?

Oh I get it now, it is a supplementary card on someone elses account.

DaveP

=========

Known spammers/idiots list - spambots, please take note, and do your stuff!

ahill26876@aol.com , sales@aitnet.net , Joe1orbit@aol.com , pjm@syd.net.au ,
babymash@manawatu.gen.nz
Re: Back to the Big O
#62
Author: DJ!
Date: Wed, 07 Apr 1999 00:00
15 lines
1656 bytes
Wed, 7 Apr 1999 20:24:38 +1000 was a truly tumultuous day in history
as "David Proctor" <daproc@spam_this.umpires.com> wrote (as best as
he/she/it could):

>You mean they gave you an AMEX?

LOL - no, and I WOULDN'T give them my details in a fit. ;-)

>Oh I get it now, it is a supplementary card on someone elses account.

Now THERE'S and idea  ;-)

DJ!
derek@jenkins.net
http://derek.jenkins.net
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