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Article #147Phone conversion fraud
From: Susan Hinrichs
Date: Wed, 08 Mar 1995 15:04
Date: Wed, 08 Mar 1995 15:04
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1770 bytes
On my most recent home phone bill, I notice that someone had changed my long distance carrier from AT&T to Sprint. After tracing down Bell Atlantic to Sprint, I reached a reseller "Key Communications", which of course does not have a service representative available to explain what is going on. I do remember talking with a phone service person about a month ago, but she lead me to believe that she was selling an add on severice for AT&T. The word Sprint was not mentioned. I suppose this was the Key Communication representative. Has this happened to you? This seems like at best dishonest and at worst illegal behavior. I'm only out $10 in switching fees, but I'm quite irritated by the whole thing. Besides sending angry letters to all involved is there anything else that I can do? -- Susan Hinrichs Email: shinrich@cs.cmu.edu CS Dept, SCS, Carnegie Mellon Univ, 5000 Forbes Ave, Pittsburgh, PA 15213-3891
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: fb37e,a736bb5c8adf624f,start X-Google-Attributes: gidfb37e,public X-Google-Thread: 107959,a736bb5c8adf624f,start X-Google-Attributes: gid107959,public X-Google-ArrivalTime: 1995-03-08 12:10:05 PST Path: arc1-ca.pugleaf.net!bga.com!news.sprintlink.net!howland.reston.ans.net!usenet.ins.cwru.edu!news.ysu.edu!hudson.lm.com!fs7.ece.cmu.edu!nntp.sei.cmu.edu!bb3.andrew.cmu.edu!cantaloupe.srv.cs.cmu.edu!shinrich From: shinrich+@CANARY.WARP.CS.CMU.EDU (Susan Hinrichs) Newsgroups: pgh.general,cmu.cs.general Subject: Phone conversion fraud Date: 8 Mar 1995 15:04:33 GMT Organization: Carnegie-Mellon University, School of Computer Science Lines: 17 Message-ID: <3jkh21$64m@cantaloupe.srv.cs.cmu.edu> NNTP-Posting-Host: canary.warp.cs.cmu.edu Originator: shinrich@CANARY.WARP.CS.CMU.EDU