PRIMENET DOWN STATE WIDE? WHAT UP?

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3 total messages Started by Stephen DeMardes Sat, 05 Sep 1998 00:00

#22

Author: Stephen DeMardes
Date: Sat, 05 Sep 1998 00:00

6 lines
1028 bytes

Hello.
I have notice that when I dial in it will not accept my USER ID and
PASS WORD. I have tried several cities in Arizona. Just what is going
on with Frontier/Globalcenter/Primenet in Arizona this Friday night.

Looking forward to support reply....

Re: PRIMENET DOWN STATE WIDE? WHAT UP?

#23

Author: Steve Carter
Date: Sat, 05 Sep 1998 00:00

17 lines
1332 bytes

Stephen DeMardes wrote:
> 
> Hello.
> I have notice that when I dial in it will not accept my USER ID and
> PASS WORD. I have tried several cities in Arizona. Just what is going
> on with Frontier/Globalcenter/Primenet in Arizona this Friday night.
> 
> Looking forward to support reply....

Did you, perchance, try Primenet support to find out?  (602) 416 7000 or
(800) 463-8386 or support@globalcenter.net.  Their machines are up, I
have a shell account there.

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.-^-. scarter (at) pobox (dot) com .-^-.
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Re: PRIMENET DOWN STATE WIDE? WHAT UP?

#24

Author: Russel Osborne
Date: Sat, 05 Sep 1998 00:00

20 lines
1591 bytes

On Sat, 05 Sep 1998 04:28:36 GMT, steved@primenet.com (Stephen
DeMardes) wrote:

>Hello.
>I have notice that when I dial in it will not accept my USER ID and
>PASS WORD. I have tried several cities in Arizona. Just what is going
>on with Frontier/Globalcenter/Primenet in Arizona this Friday night.
>
>Looking forward to support reply....
I had this problem earlier this evening(like about 9 pm or so.). I
called support and on the automated bit where they tell you the known
problems, there was something about problems with the authentication
process,and the expected down time was 2 hours.
hth
Note to primenet/frontier/global/whatever: I appreciate the notice and
the time estimate, but 2 hours from WHEN? would it be possible for the
announcement to state what time it was recorded, so we could have some
clue as to when to retry?
thanks,
russ

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