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"Shenan Stanley" <newshelper@gmail.com> wrote in message 
news:ORh5$JtOIHA.5140@TK2MSFTNGP05.phx.gbl...
> Doc wrote:
>> I had a question about my M-Audio Audiophile 2496. It's running
>> under XP Media Center. M-Audio replied that they don't support any
>> of their hardware with this O/S.
>>
>> The card works like a champ as far as I can tell. Their response is
>> "this doesn't mean you won't experience full functionality but we
>> don't support it".
>>
>> ??
>>
>> Do they know whether their card works with this O/S or don't they?
>> Can someone clarify what the rationale behind this is?  Is there
>> something fundamentally different about the way XP MCE is designed
>> that it's wholly unlike other versions of XP and just happens to
>> have the same look as the other versions?
>>
>> Anyone experience weird problems with XP MCE that other versions
>> don't cause? Everything I've ever run on it runs fine, including
>> older versions of things that aren't certified for it such as
>> Soundforge 5 and Cakewalk Pro Audio 8.
>
> Can you download drivers for Windows XP Professional?

Unfortunately, XP Pro drivers don't seem to solve the problems between  MCE 
and audio recording gear, unless they're part of a clean XP Pro install.

> Same thing.  Windows XP Media Center is basically Windows XP Professional 
> with the Media Center components

And those components are what cause the problems with recording, and that is 
why virtually no audio interface (as opposed to soundcard) manufacturer 
supports MCE.

The same kinds of problems exist with tablet editions of Windows XP.

> and lacking a couple of domain related features...
>
> Hardware manufacturers seem to pick and choose like this to save their 
> support time.

I think you'll find that the problems between MCE and audio recording 
hardware and software are rather more fundamental than this, and that the 
manufacturers are NOT "picking and choosing" in this case "to save their 
support time".    Instead, they are trying to save their customers from a 
bad experience.

These manufacturers, like M-Audio, DigiDesign, Presonus, Line 6,  Steinberg, 
produce gear primarily intended for multitrack audio recording and 
production.

They're faced with an OS that has a variety of services that in-house 
testing and  customer experience has shown to prevent audio recording 
hardware from functioning properly.    Their gear just does not work 
reliably under MCE.

Virtually *none* of the manufacturers of real audio interfaces or audio 
recording software support MCE.     They can't fix it.

If you've just spent hours recording a performance, only to find it ruined 
and rendered worthless by clicks and pops and dropouts you eventually find 
were actually introduced by OS services, this is far beyond a matter of 
saving support time.

It's a matter of ensuring reliable, predictable operation, and that has been 
demonstrated as being too often unavailable with MCE.

HTH
-pk


>
> -- 
> Shenan Stanley
>     MS-MVP
> -- 
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>