🚀 go-pugleaf

You probably could have just entered the default PIN for your phone (in the 
manual) and saved yourself a lot of grief...
"Bob Fry" <bobfry@mailinator.com> wrote in message 
news:r78la7n4.fsf@mailinator.com...
> If you have a Cingular phone and get a SIM card in the mail, stop!
> Don't install or activate it until you read this.
>
> I have a Cingular Samsung x427 phone (6 months old).  Got a letter
> yesterday with a replacement SIM card, "this critical upgrade should
> be done ASAP" yada yada.  So I took out the old card, put in the new,
> called and they activated the new card.
>
> BZZZZTTT!!  Bad move.  First, even though my phone was relatively new
> it couldn't handle the new card and locked up, insisting on a SIM
> password.  After entering bad passwords 3 times it's supposed to let
> Cingular generate a PUK number, but the card screwed up the phone so
> they couldn't do that.  And, since they had changed me to the new SIM
> card in their office I couldn't go back to using the old card.
>
> Bottom line, after 30 minutes or longer on the phone in the morning
> trying to get this resolved, I then spent 45 minutes in a Cingular
> store this evening with the result they're sending me a new phone that
> can handle the new card.
>
> This whole thing is FUBAR and someone's head will presumably roll at
> Cingular. If you get this letter and new SIM card in the mail, I
> recommend you take it to a Cingular store and let them verify your
> phone will work with it.