🚀 go-pugleaf

Contact your credit card agency as soon as possible, on top of continuing
contacts with Inreach, your credit card company will begin an investigation,
give them al info you ask for.

Ciao

dhowell@altavista.net wrote in message <6jlq9b$ii6$1@nnrp1.dejanews.com>...
>Hi,
>
>Speedlink was my ISP when Inreach Internet Communications bought them out
at
>the end of February.  At the time I notified both Speedlink and Inreach via
>email that I was canceling my account.  I also called Inreach customer
support
>to say the same thing.  I was told by Inreach that my account would be
>canceled.
>
>A couple of weeks ago I found out that Inreach had billed my credit card
>although I do not now have and never had an account with them.  I thought
this
>was pretty outrageous since I never authorized Inreach Internet
Communications
>to make charges to my credit card.  I called Inreach customer support and
was
>told that their billing system had some kind of bug in it, and that there
was
>only one person (Rita) who could credit my credit card for the charge, but
of
>course she was unavailable.  I asked if someone else could resolve this for
>me.  I was told no.  Fortunately, I was able to get a hold of Rita via
email,
>and she said the charge would be credited.  As of  today (5/16) not only
was
>the charge not credited, but I received another charge to my credit card
from
>Inreach!
>
>Is there any way to stop this unresponsive company from continuing to
charge
>my credit card? (Besides canceling the card.)   Is anyone else out there
>(perhaps ex-Speedlink members) having the same problem?   If so, have you
been
>able to get this resolved?  I've dealt with Rita (rita@inreach.com, 1-800-
>446-7322 ext 3) via email.  I've also sent email to her boss
>(markw@inreach.com), but have received no response.  Does anyone out there
>know who I should contact to get this resolved?   I'd really appreciate any
>help/suggestions with this matter since it seems that Inreach doesn't give
a
>damn.  Thanks.
>
>David Howell
>Dhowell@altavista.net
>
>
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