🚀 go-pugleaf

You aren't going to believe this...

I recently reviewed the new Microchip PICkit3 compared to the old PICkit2 
and pretty much hammered the people responsible on behalf of those who have 
found the PICkit3 upgrade rather lacking:
http://www.eevblog.com/2009/10/21/eevblog-39-pickit-3-programmerdebugger-review/

At it turns out, not surprisingly the video made it's way all around the 
Microchip offices, even to the desk of their CEO.
As with any multi billion dollar corporation, I expected either deathly 
silence or a nasty letter from their lawyers.

But it turns out Microchip really do care about their products and 
customers, and really do listen, so they seriously took it as constructive 
criticism.

So not only was my blog well received at Microchip, I got a lengthy call 
from none other than the Microchip CEO Steve Sanghi, thanking me for the 
blog and raising the issues. He pointed out a few factual errors which was 
fair enough, but admitted they could have done the PICkit 3 better and most 
importantly are working to fix the issues and give customers what they 
expect.

They have even posted this hillarious video response in record time:
http://www.youtube.com/watch?v=3YUvlrVlNao

I am absolutely blown away by their honesty and responsiveness, and it 
starts from their CEO down.
Two thumbs up to Steve Sanghi and the guys and gals at Microchip!

Dave.

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Check out my Electronics Engineering Video Blog & Podcast:
http://www.eevblog.com