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Article #653

Re: My hat is off to Microchip and their CEO!

#653
From: Trevor Wilson
Date: Thu, 29 Oct 2009 20:46
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"David L. Jones" <altzone@gmail.com> wrote in message 
news:a7nGm.354$hJ2.98@newsfe13.iad...
> You aren't going to believe this...
>
> I recently reviewed the new Microchip PICkit3 compared to the old PICkit2 
> and pretty much hammered the people responsible on behalf of those who 
> have found the PICkit3 upgrade rather lacking:
> http://www.eevblog.com/2009/10/21/eevblog-39-pickit-3-programmerdebugger-review/
>
> At it turns out, not surprisingly the video made it's way all around the 
> Microchip offices, even to the desk of their CEO.
> As with any multi billion dollar corporation, I expected either deathly 
> silence or a nasty letter from their lawyers.
>
> But it turns out Microchip really do care about their products and 
> customers, and really do listen, so they seriously took it as constructive 
> criticism.
>
> So not only was my blog well received at Microchip, I got a lengthy call 
> from none other than the Microchip CEO Steve Sanghi, thanking me for the 
> blog and raising the issues. He pointed out a few factual errors which was 
> fair enough, but admitted they could have done the PICkit 3 better and 
> most importantly are working to fix the issues and give customers what 
> they expect.
>
> They have even posted this hillarious video response in record time:
> http://www.youtube.com/watch?v=3YUvlrVlNao
>
> I am absolutely blown away by their honesty and responsiveness, and it 
> starts from their CEO down.
> Two thumbs up to Steve Sanghi and the guys and gals at Microchip!

**Nice one Dave.


-- 
Trevor Wilson
www.rageaudio.com.au
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From: "Trevor Wilson" <trevor@SPAMBLOCKrageaudio.com.au>
Newsgroups: sci.electronics.design,aus.electronics
Subject: Re: My hat is off to Microchip and their CEO!
Date: Fri, 30 Oct 2009 07:46:16 +1100
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