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Article #653Re: My hat is off to Microchip and their CEO!
From: Trevor Wilson
Date: Thu, 29 Oct 2009 20:46
Date: Thu, 29 Oct 2009 20:46
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"David L. Jones" <altzone@gmail.com> wrote in message news:a7nGm.354$hJ2.98@newsfe13.iad... > You aren't going to believe this... > > I recently reviewed the new Microchip PICkit3 compared to the old PICkit2 > and pretty much hammered the people responsible on behalf of those who > have found the PICkit3 upgrade rather lacking: > http://www.eevblog.com/2009/10/21/eevblog-39-pickit-3-programmerdebugger-review/ > > At it turns out, not surprisingly the video made it's way all around the > Microchip offices, even to the desk of their CEO. > As with any multi billion dollar corporation, I expected either deathly > silence or a nasty letter from their lawyers. > > But it turns out Microchip really do care about their products and > customers, and really do listen, so they seriously took it as constructive > criticism. > > So not only was my blog well received at Microchip, I got a lengthy call > from none other than the Microchip CEO Steve Sanghi, thanking me for the > blog and raising the issues. He pointed out a few factual errors which was > fair enough, but admitted they could have done the PICkit 3 better and > most importantly are working to fix the issues and give customers what > they expect. > > They have even posted this hillarious video response in record time: > http://www.youtube.com/watch?v=3YUvlrVlNao > > I am absolutely blown away by their honesty and responsiveness, and it > starts from their CEO down. > Two thumbs up to Steve Sanghi and the guys and gals at Microchip! **Nice one Dave. -- Trevor Wilson www.rageaudio.com.au
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X-Google-Thread: a5a6238865,3efb481b0f84bbd4 X-Google-Attributes: gida5a6238865,public,usenet X-Google-NewGroupId: yes X-Google-Language: ENGLISH,ASCII-7-bit Path: arc1-ca.pugleaf.net!g2news2.google.com!news3.google.com!fu-berlin.de!uni-berlin.de!individual.net!not-for-mail From: "Trevor Wilson" <trevor@SPAMBLOCKrageaudio.com.au> Newsgroups: sci.electronics.design,aus.electronics Subject: Re: My hat is off to Microchip and their CEO! Date: Fri, 30 Oct 2009 07:46:16 +1100 Lines: 41 Message-ID: <7kud90F3arfetU1@mid.individual.net> References: <a7nGm.354$hJ2.98@newsfe13.iad> X-Trace: individual.net p/36CzQ578Ylb7qvOninDwA7mumbCgb2SuSXe2KhaRtImhaQU9 Cancel-Lock: sha1:lWub4mn84D1vMB5gGCiUZO1jv6M= X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Outlook Express 6.00.2900.5843 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.5579 X-RFC2646: Format=Flowed; Response