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Article #654

Re: My hat is off to Microchip and their CEO!

#654
From: JERD
Date: Thu, 29 Oct 2009 21:40
49 lines
3172 bytes
"Trevor Wilson" <trevor@SPAMBLOCKrageaudio.com.au> wrote in message 
news:7kud90F3arfetU1@mid.individual.net...
>
> "David L. Jones" <altzone@gmail.com> wrote in message 
> news:a7nGm.354$hJ2.98@newsfe13.iad...
>> You aren't going to believe this...
>>
>> I recently reviewed the new Microchip PICkit3 compared to the old PICkit2 
>> and pretty much hammered the people responsible on behalf of those who 
>> have found the PICkit3 upgrade rather lacking:
>> http://www.eevblog.com/2009/10/21/eevblog-39-pickit-3-programmerdebugger-review/
>>
>> At it turns out, not surprisingly the video made it's way all around the 
>> Microchip offices, even to the desk of their CEO.
>> As with any multi billion dollar corporation, I expected either deathly 
>> silence or a nasty letter from their lawyers.
>>
>> But it turns out Microchip really do care about their products and 
>> customers, and really do listen, so they seriously took it as 
>> constructive criticism.
>>
>> So not only was my blog well received at Microchip, I got a lengthy call 
>> from none other than the Microchip CEO Steve Sanghi, thanking me for the 
>> blog and raising the issues. He pointed out a few factual errors which 
>> was fair enough, but admitted they could have done the PICkit 3 better 
>> and most importantly are working to fix the issues and give customers 
>> what they expect.
>>
>> They have even posted this hillarious video response in record time:
>> http://www.youtube.com/watch?v=3YUvlrVlNao
>>
>> I am absolutely blown away by their honesty and responsiveness, and it 
>> starts from their CEO down.
>> Two thumbs up to Steve Sanghi and the guys and gals at Microchip!
>
> **Nice one Dave.
>
>
> -- 
> Trevor Wilson
> www.rageaudio.com.au
>
>

The power of one person (Dave)
Well done!!

JERD 
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Subject: Re: My hat is off to Microchip and their CEO!
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