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Article #655

Re: My hat is off to Microchip and their CEO!

#655
From: Dirk Bruere at NeoPax
Date: Thu, 29 Oct 2009 21:55
42 lines
2635 bytes
David L. Jones wrote:
> You aren't going to believe this...
> 
> I recently reviewed the new Microchip PICkit3 compared to the old PICkit2 
> and pretty much hammered the people responsible on behalf of those who have 
> found the PICkit3 upgrade rather lacking:
> http://www.eevblog.com/2009/10/21/eevblog-39-pickit-3-programmerdebugger-review/
> 
> At it turns out, not surprisingly the video made it's way all around the 
> Microchip offices, even to the desk of their CEO.
> As with any multi billion dollar corporation, I expected either deathly 
> silence or a nasty letter from their lawyers.
> 
> But it turns out Microchip really do care about their products and 
> customers, and really do listen, so they seriously took it as constructive 
> criticism.
> 
> So not only was my blog well received at Microchip, I got a lengthy call 
> from none other than the Microchip CEO Steve Sanghi, thanking me for the 
> blog and raising the issues. He pointed out a few factual errors which was 
> fair enough, but admitted they could have done the PICkit 3 better and most 
> importantly are working to fix the issues and give customers what they 
> expect.
> 
> They have even posted this hillarious video response in record time:
> http://www.youtube.com/watch?v=3YUvlrVlNao
> 
> I am absolutely blown away by their honesty and responsiveness, and it 
> starts from their CEO down.
> Two thumbs up to Steve Sanghi and the guys and gals at Microchip!
> 
> Dave.
> 

I'll take a look at the PIC for my next project.

-- 
Dirk

http://www.transcendence.me.uk/ - Transcendence UK
http://www.theconsensus.org/ - A UK political party
http://www.blogtalkradio.com/onetribe - Occult Talk Show
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From: Dirk Bruere at NeoPax <dirk.bruere@gmail.com>
Newsgroups: sci.electronics.design,aus.electronics
Subject: Re: My hat is off to Microchip and their CEO!
Date: Thu, 29 Oct 2009 21:55:26 +0000
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