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Article #655Re: My hat is off to Microchip and their CEO!
From: Dirk Bruere at NeoPax
Date: Thu, 29 Oct 2009 21:55
Date: Thu, 29 Oct 2009 21:55
42 lines
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David L. Jones wrote: > You aren't going to believe this... > > I recently reviewed the new Microchip PICkit3 compared to the old PICkit2 > and pretty much hammered the people responsible on behalf of those who have > found the PICkit3 upgrade rather lacking: > http://www.eevblog.com/2009/10/21/eevblog-39-pickit-3-programmerdebugger-review/ > > At it turns out, not surprisingly the video made it's way all around the > Microchip offices, even to the desk of their CEO. > As with any multi billion dollar corporation, I expected either deathly > silence or a nasty letter from their lawyers. > > But it turns out Microchip really do care about their products and > customers, and really do listen, so they seriously took it as constructive > criticism. > > So not only was my blog well received at Microchip, I got a lengthy call > from none other than the Microchip CEO Steve Sanghi, thanking me for the > blog and raising the issues. He pointed out a few factual errors which was > fair enough, but admitted they could have done the PICkit 3 better and most > importantly are working to fix the issues and give customers what they > expect. > > They have even posted this hillarious video response in record time: > http://www.youtube.com/watch?v=3YUvlrVlNao > > I am absolutely blown away by their honesty and responsiveness, and it > starts from their CEO down. > Two thumbs up to Steve Sanghi and the guys and gals at Microchip! > > Dave. > I'll take a look at the PIC for my next project. -- Dirk http://www.transcendence.me.uk/ - Transcendence UK http://www.theconsensus.org/ - A UK political party http://www.blogtalkradio.com/onetribe - Occult Talk Show
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X-Google-Thread: a5a6238865,3efb481b0f84bbd4 X-Google-Attributes: gida5a6238865,public,usenet X-Google-NewGroupId: yes X-Google-Language: ENGLISH,ASCII-7-bit Path: arc1-ca.pugleaf.net!g2news2.google.com!news4.google.com!fu-berlin.de!uni-berlin.de!individual.net!not-for-mail From: Dirk Bruere at NeoPax <dirk.bruere@gmail.com> Newsgroups: sci.electronics.design,aus.electronics Subject: Re: My hat is off to Microchip and their CEO! Date: Thu, 29 Oct 2009 21:55:26 +0000 Lines: 42 Message-ID: <7kuha6F3bvhitU1@mid.individual.net> References: <a7nGm.354$hJ2.98@newsfe13.iad> Mime-Version: 1.0 Content-Type: text/plain; charset=ISO-8859-1; format=flowed Content-Transfer-Encoding: 7bit X-Trace: individual.net Y0YqsrO635HtCp4zEMmPNAcZIpSFmu+FSW+A2+2QOBwgiuMwIH Cancel-Lock: sha1:ypog0x/Px+hJcsHPgB6LuXPkG0w= User-Agent: Thunderbird 2.0.0.23 (Windows/20090812) In-Reply-To: <a7nGm.354$hJ2.98@newsfe13.iad>