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Article #1132

How to build obsolescence into an appliance.

#1132
From: Alan Liefting
Date: Thu, 14 Feb 2002 21:18
52 lines
3929 bytes
1. Place metal shields around the power supplies without holes for air
circulation.  This will ensure power supply capacitors will dry out and
make the power supply fail prematurely.
2. Do not bother with putting thermal conducting paste between heat sink
and transistor.
3. Do not bother to solder the heavy components or joints subject to
thermal cycling.
4. Make your spare parts very expensive or do not bother with having
spare parts available.
5. The following components can be left out during manufacture:
protection zener diodes, VDR's, spark gaps,  decoupling capacitors,
ferrite beads etc.
6. Buy the cheapest components from manufacturers who cannot guarantee
the longevity of their product.  It is easy to have a CRT fail within
three years by using impure materials.  This will make the cathodes
oxide and reduce the emissions giving a dull, hard to read picture.
7. Fit the so-called head cleaning device to VCR's.  This will ensure
numerous service calls increasing the customer frustration which will
lead them to buy a new product.
8. Make sure that the videotape is laced around the your head during
fast forward and re-wind mode on a VCR.  This will maximise video head
wear and tear.
9. Dispense with EMI/RFI components in the power supplies.  As well as
producing unacceptable interference this will also mean that the power
supply is more prone to damage from voltage spikes.
10. Use the softer plastics rather than the more wear resistant bakelite
for kettles and toasters.  This will guarantee the consumer will
purchase a new product to replace the shabby appliance.
11. Do not use spot welding on your toaster elements.  Spot welding
makes a reliable connection.  Crimped connections will fail within a
short period.  This is good (for the manufacturer) since spare parts are
not available.  The consumer will have to buy a new product.
12. Use the cheaper carbon film resistors instead of the more reliable
metal film resistor with better voltage ratings.
13. It is best to use a design style which will rapidly look dated. 
This is another ploy in order to have the consumer purchase the latest
style regardless of whether the item is working or not.

The next lesson is how to reduce your number of service agencies and how
to reduce the number of products the service agencies will repair for
you.  This will increase the sale of new products by frustrating the
consumers efforts in order to have their item repaired.


Alan (tongue firmly in cheek) Liefting 
Registered Electronics Service Technician

78 Flockton Street
St Albans
Christchurch
New Zealand
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From: Alan Liefting <aliefting@ihug.co.nz>
Newsgroups: sci.electronics.repair,aus.electronics,nz.soc.green,sci.environment
Subject: How to build obsolescence into an appliance.
Date: Fri, 15 Feb 2002 10:18:42 +1300
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