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Article #1133

Re: How to build obsolescence into an appliance.

#1133
From: Heath Young
Date: Thu, 14 Feb 2002 21:34
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Looks like you have made a fairly accurate picture here.
Let me add a few more...

14) Fit fast blow fuses inside sealed double insulated appliances that will
fail from metal fatigue (why did they do this??? - it was sealed with
heatshrink onto one of the wires?!)

15) Make items as a collection of modules - example. Optics train in certain
models of projectors - instead of replacing just a hot mirror ($15 or so)
you have to replace the lot! (All optics and LCD screen etc as a module)
Now, try getting the poor serviceman to explain why the projector that cost
the customer $5000 costs $3000 to fix.

Cheers
Heath Young



Alan Liefting wrote:

> 1. Place metal shields around the power supplies without holes for air
> circulation.  This will ensure power supply capacitors will dry out and
> make the power supply fail prematurely.
> 2. Do not bother with putting thermal conducting paste between heat sink
> and transistor.
> 3. Do not bother to solder the heavy components or joints subject to
> thermal cycling.
> 4. Make your spare parts very expensive or do not bother with having
> spare parts available.
> 5. The following components can be left out during manufacture:
> protection zener diodes, VDR's, spark gaps,  decoupling capacitors,
> ferrite beads etc.
> 6. Buy the cheapest components from manufacturers who cannot guarantee
> the longevity of their product.  It is easy to have a CRT fail within
> three years by using impure materials.  This will make the cathodes
> oxide and reduce the emissions giving a dull, hard to read picture.
> 7. Fit the so-called head cleaning device to VCR's.  This will ensure
> numerous service calls increasing the customer frustration which will
> lead them to buy a new product.
> 8. Make sure that the videotape is laced around the your head during
> fast forward and re-wind mode on a VCR.  This will maximise video head
> wear and tear.
> 9. Dispense with EMI/RFI components in the power supplies.  As well as
> producing unacceptable interference this will also mean that the power
> supply is more prone to damage from voltage spikes.
> 10. Use the softer plastics rather than the more wear resistant bakelite
> for kettles and toasters.  This will guarantee the consumer will
> purchase a new product to replace the shabby appliance.
> 11. Do not use spot welding on your toaster elements.  Spot welding
> makes a reliable connection.  Crimped connections will fail within a
> short period.  This is good (for the manufacturer) since spare parts are
> not available.  The consumer will have to buy a new product.
> 12. Use the cheaper carbon film resistors instead of the more reliable
> metal film resistor with better voltage ratings.
> 13. It is best to use a design style which will rapidly look dated.
> This is another ploy in order to have the consumer purchase the latest
> style regardless of whether the item is working or not.
>
> The next lesson is how to reduce your number of service agencies and how
> to reduce the number of products the service agencies will repair for
> you.  This will increase the sale of new products by frustrating the
> consumers efforts in order to have their item repaired.
>
> Alan (tongue firmly in cheek) Liefting
> Registered Electronics Service Technician
>
> 78 Flockton Street
> St Albans
> Christchurch
> New Zealand
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From: Heath Young <heathryoung@hotmail.com>
Newsgroups: sci.electronics.repair,aus.electronics,nz.soc.green,sci.environment
Subject: Re: How to build obsolescence into an appliance.
Date: Fri, 15 Feb 2002 08:34:10 +1100
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