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Article #247

Re: Sonic DSL ordering: need to jump thru hoops

#247
From: zando
Date: Thu, 30 Aug 2001 06:12
34 lines
2281 bytes
I would have to agree that the website is not very useful, in fact it
caused me a LOT of pain when I ordered business dsl through the
website in MAY, PacHell installed in May, but it took until last WEEK
for Sonic to get their act together.

Don't use the website if you can help it, talk to a human.

It will save you countless hours of grief.


On Wed, 29 Aug 2001 17:19:00 -0700, Philip J. Koenig
<See_email_@ddress_below.This_one_is.invalid> wrote:

>In article <W2dj7.3311$kN3.23709@typhoon.sonic.net>, dane@bolt.sonic.net (Dane 
>Jasper) writes...
>> In ba.internet John Detke <jdetke@panix.com> wrote:
>> 
>> All of this can be done online via our signup interface at the URL:
>> 
>> https://sonic.sonic.net/web_signup/submit.cgi
>> 
>> This URL is linked from various parts of the sales section, where product
>> information, pricing and terms are enumerated.  For sales information see
>> http://www.sonic.net/
>
>
>It's been a while since I surfed your website, but it's not
>at all surprising Mr Detke had issues with finding the right
>information because almost every time I've done the same at 
>your site I came away either confused or frustrated.  I have 
>mentioned repeatedly that I often find it difficult to find 
>the right information about your products and services when 
>I look at your site.
>
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From: zando@hotmail.com (zando)
Newsgroups: scruz.general,ba.internet
Subject: Re: Sonic DSL ordering: need to jump thru hoops
Date: Thu, 30 Aug 2001 06:12:24 GMT
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