Article View: scruz.general
Article #248Re: Sonic DSL ordering: need to jump thru hoops
From: Dane Jasper
Date: Thu, 30 Aug 2001 07:36
Date: Thu, 30 Aug 2001 07:36
23 lines
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2039 bytes
In ba.internet zando <zando@hotmail.com> wrote: : I would have to agree that the website is not very useful, in fact it : caused me a LOT of pain when I ordered business dsl through the : website in MAY, PacHell installed in May, but it took until last WEEK : for Sonic to get their act together. : Don't use the website if you can help it, talk to a human. : It will save you countless hours of grief. I'd be interested in getting some additional details on this. We've got hundreds of customers per week signing up online, and almost half of them ordering DSL service too, and I haven't heard of flood of complaints, in fact, quite the opposite. What happened? -- Dane Jasper Sonic.net, Inc. (707)522-1000 mailto:dane@sonic.net http://www.sonic.net/ Key fingerprint = A5 D6 6E 16 D8 81 BA E9 CB BD A9 77 B3 AF 45 53
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From: Dane Jasper <dane@bolt.sonic.net>
Subject: Re: Sonic DSL ordering: need to jump thru hoops
Newsgroups: scruz.general,ba.internet
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Date: Thu, 30 Aug 2001 07:36:52 GMT
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