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Article #57Re: Aris Microsystems Customer Serivce
From: Robin Ng
Date: Sun, 19 May 1996 00:00
Date: Sun, 19 May 1996 00:00
25 lines
2798 bytes
2798 bytes
Customer Service wrote:
>
>
> 100% Customer Satisfaction is an ideal goal for all cusotmer service departments,
> but in reality no company on earth past, present and future can truely lay claim to
> have satisfied 100% of its past and present customers.
>
> Let us know if you come across any, they will be our role model.
> I have to agree that customer satisfaction in reality is
impossible. But no credible company will say that to their customer.
Customers, big or small are where most of your money rolls in. Good
Companies strive for the impossible of 100% satisfaction. and it is that
will to try that simply make their customer service the best. By implying
that there is no way you can reach there, means you don't try coz you
know it is a barrier?
Anger pays no part when dealing with any customer.
--
/\ (.) Sphinx@singnet.com.sg
/\ / \ / \ Robin Ng
/\ / \ / \ | - | We work to become, not to acquire.
--/ \/ / \---|||-|||--
Visit The Sphinx at http://www.singnet.com.sg/~sphinx
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 10b46a,c90fa7c0e63d63ca X-Google-Attributes: gid10b46a,public X-Google-Thread: f7f17,c90fa7c0e63d63ca X-Google-Attributes: gidf7f17,public X-Google-Thread: 110960,c90fa7c0e63d63ca X-Google-Attributes: gid110960,public X-Google-Thread: 10beb8,c90fa7c0e63d63ca X-Google-Attributes: gid10beb8,public X-Google-Thread: 1081b0,c90fa7c0e63d63ca X-Google-Attributes: gid1081b0,public X-Google-Thread: fe176,c90fa7c0e63d63ca X-Google-Attributes: gidfe176,public X-Google-Thread: 1019d9,c90fa7c0e63d63ca X-Google-Attributes: gid1019d9,public X-Google-Thread: 115102,c90fa7c0e63d63ca X-Google-Attributes: gid115102,public From: Robin Ng <sphinx@singnet.com.sg> Subject: Re: Aris Microsystems Customer Serivce Date: 1996/05/19 Message-ID: <319F7360.69FE@singnet.com.sg> X-Deja-AN: 155551607 references: <4dppps$vj7@lantana.singnet.com.sg> <4dqkak$27t@lantana.singnet.com.sg> <4nfcvp$ld6@lantana.singnet.com.sg><4dppps$vj7@lantana.singnet.com.sg> <4dqkak$27t@lantana.singnet.com.sg> <4nfcvp$ld6@lantana.singnet.com.sg> <319D5238.1F8C@support.aris.com.sg> <4nko57$sj4@lennon.shim.org.sg> <319EBC07.3ED6@singnet.com.sg> <319DF3F3.1215@support.aris.com.sg> content-type: text/plain; charset=us-ascii organization: Singapore Telecom Internet Service mime-version: 1.0 newsgroups: sg.consumers,sg.marketplace,sg.singnet.marketplace,soc.culture.singapore,soc.culture.taiwan,soc.culture.hongkong,soc.culture.malaysia,biz.marketplace.computers.pc-clone,biz.marketplace.international,alt.folklore.computers,ba.market.computers,aus.computers,comp.forsale.computers,misc.computers.forsale x-mailer: Mozilla 2.0 (Win16; I)