🚀 go-pugleaf

>First they ripped me off - I recieved not exactly the same what I
>ordered, but this is my fault, I should have checked this before picking
>it up. Then, from the begining I constantly had problems with it - it
>worked unstable and often crashed. I've been in their tech. services
>several times, they changed some parts, but it did not help much. Last
>time they kept it for 4 days as they said "for testing", then they said
>that the problem was in bad memory chip and that they replaced it. The
>same day I brought it home it crashed again and refuses to boot. I
>suspect the matter is in a cheap low-quality motherbord from unknown
>chinise manufacture. When I asked then to replaced it with some
>brand-name one, they refused to do this for free and suggested that I
>paid  for the new motherboard. Now they took it for "testing" again and I
>am not sure that they'll fix it. I am wondering if anybody sued them in
>the court and what should I do to make the same? I am going to call
>"Better Business Bureau" or "Consumers Association of Canada". If you
>have any advice or experience to share please e-mail me at
>adaniline@comdale.com or danilin@interlog.com Regards, Alexei Danilin
>

The BBB? Hmmmm don't really spend a whole lot of time or effort on
that one.  in the USA you can go through your local Bureau of Consumer
protection, a division of the Attorney general's office, and get far
better results or mediation.  The BBB contrary to what most people
believe is NOT a government association, it is NOT non-profit either,
and further, their "rating system" leaves a hell of a lot to be
desired.  

I do not know what civil actions are available in Canada, in the US,
and PA in particular, you can sue anyone in small claims court ($4000
or less) for a very nominal cost, which of course the person you sue
pays for if you win.