🚀 go-pugleaf

Terry Wiegard wrote:
> 
> > Some time ago I made a big and expensive mistake - I purchased a
> > desktop
> > computer from Ultinet Computers of Toronto.
> >
> > I have just searched USENET through DejaNews for "Ultinet" - 9 of 10
> > postings tell terrifing stories of fooled Ultinet custumers.
> > Unfortunatly
> > I did not do this research before buying a computer.
> >
> >
> > adaniline@comdale.com or danilin@interlog.com Regards, Alexei Danilin
> 
>    There was one story floating around of a guy - I think his name was
> Jan - who successfully managed to sue these guys.  But it took some
> serious doing.  They ignored court dates, pleaded lost writs, every
> dodge you can think of.  He finally got a judgement against them and
> managed to collect.  This guy used to hang out on Nanet and the story
> got pretty wide play, so maybe it'll crop up again.  Good luck - you now
> have a hobby that should keep you occupied a couple of years.
> 
> Terry

 For the record, I hadn't heard of this before, found the article,
and it was quite an interesting read. I suggest that you all have a 
look.

 I spent 2 years working as the supervising technician for a local
system builder, and naturally we did upgrades/service on other
brands of machines besides our own. I'd have to say that both 
Ultinet and Patriot machines were built with very low quality
components. 

 However, the most suprising thing to me was the lack of customer
service. Just about any dealer will sell you cheap taiwanese parts if
you keep haggling down to the last thin dime. Usually, however, when
these (and any other) parts blow up, they're replaced. Our policy was
a 3 month term where your part was swapped no questions asked. After
which it was sent back to the supplier for replacement. 

 Glad I bought my last machine from Dell. I've never had a problem with
it or their tech support.

-- 
+------------------------------------+
| DJ Todd aka Todd Clayton           |
| djtodd@globalserve.net             |
| http://www.globalserve.net/~djtodd |
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