🚀 go-pugleaf

James P. Meyer (jimbob@acpub.duke.edu) wrote:
: On 19 Dec 1995, Dave Briggman wrote:

: 	A seller's reputation is more valuable to him than 50 dropped 
: SIMMs.  By your attitude and actions, you have, IMHO, just shot your self 
: in the foot.  Bigtime.  On public TV.

: 	Any store-owner who would laugh at someone who dropped something 
: they just bought at the store is a store owner who will never get my 
: business.  I know I am not alone in my sentiments.

Fortunately my reputation doesn't rest on your words...I don't own a store
and I don't know where the hell you got the idea that I laughed at the buyer.
I hand-carried the SIMMS across campus to the buyer and placed the SIMMS in
the buyer's hands - along with the warranty...a few seconds after the buyer
hand the SIMMS in hand - he dropped them, and I told him if he had problems
I would (AT MY COST) FEDEX the SIMMS back to the manufacturer, which the
buyer has now agreed to do.

I am sure even you, with your narrow view of this situation, has seen signs
in stores stating "You break it - you've bought it."