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Article #1494

Re: Dishonest service in RPM Nissan (Durham area)

#1494
From: Lyman C. Green, Jr.
Date: Fri, 01 Sep 1995 00:00
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In article <427lh6$c1e@news.duke.edu>, rarcher@acpub.duke.edu (Ron Archer)
wrote:

> 
>> WATCH OUT FOR "RPM NISSAN"
>> RPM NISSAN in Durham
> 
>I can most definitely second this having bought my Sentra
>from these crooks.  After getting hit up for a $300+ bill
>for a so-called "major maintenance check" I took the car
>over to a different garage.  They offered to do the same
>work for $195 AND pointed out that most of THAT was really
>unnecessary.  They also questioned whether the work I paid
>for had actually been done.  I now go nowhere near the place
>except for warranty covered work which, thankfully, has been
>minimal.
> 
>I am very happy with my Sentra.  It is a superb piece of
>work and has given me minimal problems.  I wish the same
>could be said for RPM Nissan.
>
>Disgruntled.

Hm.
My wife's 1991 Nissan Sentra is a joy.  We didn't buy it at RPM, but we
have it serviced there.  I must admit, that while I think RPM is slow, and
overly expensive, I have not felt that they were dishonest or that the
mechanics did shoddy work.  I trust them with my car, and until they
really screw up, I'll continue to do so.  The one time they DID screw up,
the service manager was very kind and understanding, and gave me a free
oil change.  (As I gather he gave the original poster's friend one too..) 
What happened to me was at some major service point, we had everything
checked and whatever needed to be replaced replaced, then a week later
while driving the front brakes went out almost totally.  I went back and
said, "What the hell?  We were here a week ago.  Why didn't you fix this
then?"  So they fixed it.  And right quick, too.  I dunno... I just wanted
to counter with a fairly more upbeat story.  Plus, they ARE the only
Nissan dealer in Durham.

Lyman
-- 
---
Lyman C. Green, Jr.                             Macintosh User Specialist
Dept. of C.S./A&S Computing                     Angbander, Marathoner,
Duke University                                 troubleshooter, technogeek
Durham, NC 27708-0129               lcg@cs.duke.edu, lymang@acpub.duke.edu
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From: lcg@cs.duke.edu (Lyman C. Green, Jr.)
Subject: Re: Dishonest service in RPM Nissan (Durham area)
Date: 1995/09/01
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