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Article #1495

Re: Dishonest service in RPM Nissan (Durham area)

#1495
From: Steve DeGroof
Date: Sat, 02 Sep 1995 00:00
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kw1@acpub.duke.edu (Kai ping  Wang) wrote:

:WATCH OUT FOR "RPM NISSAN"
:RPM NISSAN in Durham
:You are about to hear the most terrible
:story about car dealers..

Here's a good one for ya:

A few years ago, my wife took her '88 Sentra to Southern States Nissan
(where she had bought the car) to have the air conditioning system
looked at. It was making a squealing noise whenever she turned it on.
They told her she'd need a new compressor. Not having the cash for
that, she decided to drive with the windows open instead. Quite a
while later, she took her car to a Goodyear shop for a tune-up. They
told her that they tightened the compressor belt - no charge. The
air-conditioner has worked fine ever since.

A couple weeks ago, she was driving on Six Forks and her clutch
failed. Push the pedal in, nothing happens. The nearest place was
Southern States Nissan. They told her that it wasn't the clutch cable,
and that they'd need to take out the transmission and have a look.
They said that they might as well replace the clutch too. 

My wife said 'no thanks' and called the Amoco on Glenwood that had
replaced the clutch last December and asked them to tow it to their
shop and have a look. Their diagnosis was that "any moron" could've
seen that the clutch cable was broken just by looking under the hood.
They replaced the cable and gave her the old one to show to Southern
States Nissan, if they were interested.

SD
/===================================================================\
|                 Steve DeGroof (degroof@nando.net)                 |
|        http://eeisun2.city.ac.uk/~ftp/degroof/index.html          |
|===================================================================|
| "Dammit Smithers, this isn't rocket science; it's brain surgery!" |
|                                                 -Montgomery Burns |
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From: degroof@nando.net (Steve DeGroof)
Subject: Re: Dishonest service in RPM Nissan (Durham area)
Date: 1995/09/02
Message-ID: <428b79$d6q@parsifal.nando.net>
X-Deja-AN: 109338394
references: <427l2p$4tb@news.duke.edu>
organization: K.A.O.S.
newsgroups: triangle.general,triangle.dinning,duke.general