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Article #1496

Re: Dishonest service in RPM Nissan (Durham area)

#1496
From: Joe Zobkiw
Date: Mon, 04 Sep 1995 00:00
60 lines
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In article <428b79$d6q@parsifal.nando.net>, degroof@nando.net (Steve
DeGroof) wrote:

>kw1@acpub.duke.edu (Kai ping  Wang) wrote:
>
>:WATCH OUT FOR "RPM NISSAN"
>:RPM NISSAN in Durham
>:You are about to hear the most terrible
>:story about car dealers..
>
>Here's a good one for ya:
>
>A few years ago, my wife took her '88 Sentra to Southern States Nissan
>(where she had bought the car) to have the air conditioning system
>looked at. It was making a squealing noise whenever she turned it on.
>They told her she'd need a new compressor. Not having the cash for
>that, she decided to drive with the windows open instead. Quite a
>while later, she took her car to a Goodyear shop for a tune-up. They
>told her that they tightened the compressor belt - no charge. The
>air-conditioner has worked fine ever since.
>
>A couple weeks ago, she was driving on Six Forks and her clutch
>failed. Push the pedal in, nothing happens. The nearest place was
>Southern States Nissan. They told her that it wasn't the clutch cable,
>and that they'd need to take out the transmission and have a look.
>They said that they might as well replace the clutch too. 
>
>My wife said 'no thanks' and called the Amoco on Glenwood that had
>replaced the clutch last December and asked them to tow it to their
>shop and have a look. Their diagnosis was that "any moron" could've
>seen that the clutch cable was broken just by looking under the hood.
>They replaced the cable and gave her the old one to show to Southern
>States Nissan, if they were interested.

Interesting. Southern States just had me too...I plan on writing a letter
to the BBB, Nissan Corporate, and them. I go in for a "rear mail seal"
that needs to be replaced. They rip out the transmission, replace the
seal, $500. Bring it home, still leaking oil. Bring it back, fix ANOTHER
seal, no charge, but I'm without the car for two days. Bring it home,
still leaking oil. Bring it back, fix ANOTHER seal, no charge, but I'm
without the car for a day. Drive it to Boston, half way there it decides
it doesn't want to go into Drive when I ask it to. Figure out the proper
way to "fandangle" the shift into going into Drive and when I return from
my trip, bring it back. They fix it, no charge, no car for 1 day. Bring it
home, still messed up. 5th time is the charm right? Finally!

So, I'm out $500 (even though the REAL seal that was leaking probably had
nothing to do with the damn transmission)...and I was without my car for 6
days or so. NEVER WILL I BUY A CAR FROM SOUTHERN STATES...NOR BRING MINE
FOR SERVICE THERE AGAIN.

<joe>

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From: triple@nando.net (Joe Zobkiw)
Subject: Re: Dishonest service in RPM Nissan (Durham area)
Date: 1995/09/04
Message-ID: <triple-0409951508320001@vyger514.nando.net>
X-Deja-AN: 109496104
references: <427l2p$4tb@news.duke.edu> <428b79$d6q@parsifal.nando.net>
organization: TripleSoft
newsgroups: triangle.general,triangle.dinning,duke.general