🚀 go-pugleaf

I just got a call from the dealer that they would
ask Volvo to pick up the cost for the repair.
I appreciate their swift and fair response.


Dan wrote:
> 
> Hi ,
> 
> I am asking for help for the following issue.
> My family bought a Volvo 4 years ago and we have only
> driven it about 29000 km (about 7000 km per yr).
> 
> Last Friday while my mother was driving it a bolt
> pinning down the pulley for the oil pump was sheared off.
> Then the pulley stripped the oil pump and the timing belt.
> So the repair would be very costly since the pistons might
> have been damaged.
> 
> The car had a 3 yrs warranty which was expired last year.
> But it has to be a manufacturer's defect for the bolt to
> shear off.
> Those bolts are supposed to last "forever".
> 
> So how can I hold Volvo responsible for their defect?
> Any suggestion will be very appreciated.
> Please respond to my e-mail as well.
> 
> Thanks in advance.
> 
> Dan Tse