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Article #4

Re: Sportster Vi 28,800 modem - any good ?

#4
From: John P. Anderson
Date: Sun, 10 Mar 1996 01:39
37 lines
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In article <4hqstk$h0d@newsgate.dircon.co.uk>, loughnan@dircon.co.uk (John
Loughnan) wrote:

> In article <31372FE6.4E3B@vax.sbu.ac.uk>, leelaslk@vax.sbu.ac.uk says...
> >
> >Does anyone have any good or bad experiences with the US Robotics
> >Sportster Vi 28,800 modem ?.
> >
> >Thanks for any info.
> >
> >Lasitha
> >-- 
> >Lasitha Leelasena               
> >Systems & Software Engineer
> >South Bank University, London
> >E-mail:Lasitha.Leelasena@sbu.ac.uk
> I do not know if it counts but I have been
> using this modem for a couple of weeks now 
> and have had no problems with it.
> I think it is very good.
> 
> John


I've had two 28.8 Sportsters. Both had disconnect problems. I didn't mind
that so much. USR's customer relations and tech support are essentially
non-existent and an insult. I mind that a lot. BTW, before someone claims
the problem was in my system, the Supra I stuck in the place of the second
USR has worked flawlessly out of the box. It's so nice to not even be
aware I have a modem chugging along.

To repeat...USR customer support is soooo bad it is not worth taking a
chance with this company. There are too many other options available.

-- 
John P. Anderson
jpa@deltanet.com
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References: <31372FE6.4E3B@vax.sbu.ac.uk> <4hqstk$h0d@newsgate.dircon.co.uk>

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Path: arc1-ca.pugleaf.net!ana1054.deltanet.com!user
From: jpa@deltanet.com (John P. Anderson)
Newsgroups: uk.comp.misc,uk.net,comp.dcom.modems
Subject: Re: Sportster Vi 28,800 modem - any good ?
Date: Sat, 09 Mar 1996 17:39:59 -0800
Organization: Delta Internet Services, Anaheim, CA
Message-ID: <jpa-0903961739590001@ana1054.deltanet.com>
References: <31372FE6.4E3B@vax.sbu.ac.uk> <4hqstk$h0d@newsgate.dircon.co.uk>
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