🚀 go-pugleaf

Andy, I have had the same problem.

The update routine with Mcafee is all out of kilter. I have given up with
that routine. I now go to their FTP site and pull of the file from there and
set it off doing the update manually if you like

Look here and see if you can follow it.

For example I downloaded the 4019 update last week and it update the dat
files and everything else.

By the way I have version 4.02

ftp://ftp.nai.com/pub/antivirus/datfiles/update/

Regards

Chris Blythe




Andy Mabbett wrote in message ...
>I've just tried to update the McAfee virus scanner that came bundled
>with my Dell PII450 (under Win 98).
>
>I open the software, select File/ Update, and after a moment, it tells
>me that:
>
>        "McAfee has detected that it needs to be updated. It will now
>        download a new version and the programme will run itself again"
>        (I paraphrase).
>
>It then says:
>
>        "Request sent to server - update customer record. Awaiting
>        response..."
>
>Nothing happens, then, for several minutes, until my connection times
>out. This has happened previously when I have tried the same thing.
>
>Is this a problem with McAfee that others have experienced? Is there a
>cure?
>
>
>The McAfee help file has a web link for "more information"; it takes you
>to a web page which tells you:
>
>        This feature has been replaced by McAfee SecureCast Online.
>
>        [...]
>
>        To ensure you have the very latest in Virus protection, go to
>        the File Menu and select Update.
>
>which is what I've been doing!
>
>It also has a link:
>
>        McAfee Online Support Forum
>
>which is dead. I'm not impressed...
>
>
>Is McAfee worth paying for once the "trail" period ends, or would I be
>better with Sophos or some other package?
>
>
>TIA
>--
>Andy Mabbett
>
>I've given up superstitious mumbo jumbo for Lent...

In article <xkbM2.410$5%2.69354@newsr2.u-net.net>, Woof
<dogbread@bigfoot.com> writes
>For example I downloaded the 4019 update last week and it update the dat
>files and everything else.
>
>By the way I have version 4.02

The text file on the site you gave says:

        The 4019 .DAT files are compatible with Network Associates
        anti-virus products that use scan engine versions 4.0.xx
        only. These .DAT files will NOT work with v3.x or v2.x scan
        engines.        

I have 3.0.3102, as supplied by Dell on 1st Feb...
-- 
Andy Mabbett

I've given up superstitious mumbo jumbo for Lent...

In article <opCd9CA70SA3EwDW@pigsonthewing.demon.co.uk>, Andy Mabbett
<andy@pigsonthewing.demon.co.uk> writes
>Nothing happens, then, for several minutes, until my connection times
>out. This has happened previously when I have tried the same thing.
>
>Is this a problem with McAfee that others have experienced? Is there a
>cure?
>

 It's always been a problem. The servers are constantly overloaded. I
download updates from the Compuserve forum instead.
-- 
David Lawson - London

In article <kfK+woBYiUA3EwhN@pigsonthewing.demon.co.uk>, Andy Mabbett
<andy@pigsonthewing.demon.co.uk> writes
>I have 3.0.3102, as supplied by Dell on 1st Feb...

You can get v3 DAT files from the same source. If you have a licenced
version you can update to v4 (which is basically the Dr Soloman's
program). Try the Network Assocs web page for advice.

-- 
David Lawson - London

In article <zqpQlVAfoiA3EAxc@artful.demon.co.uk>, David Lawson
<david@artful.demon.co.uk> writes
>>I have 3.0.3102, as supplied by Dell on 1st Feb...
>
>You can get v3 DAT files from the same source.

Done that - thanks. But...

The readme (actually whatsnew.txt) says:

  >To test your installation, copy the following line into its
  >own file, then save the file with the name EICAR.COM.

  > X5O!P%@AP[4\PZX54(P^)7CC)7}$EICAR-STANDARD-ANTIVIRUS-TEST-FILE!$H+H*

  >The file size will be 69 or 70 bytes.

  >Next, start your anti-virus software and allow it to scan
  >the directory that contains EICAR.COM. When your software
  >scans this file, it will report finding the
  >EICAR virus.

I've folowed that to the letter (after installing the new files) and
nothing is found :-(

<wail>
Doesn't *anything* with computers work properly ?
</wail>

> If you have a licenced
>version you can update to v4 (which is basically the Dr Soloman's
>program). Try the Network Assocs web page for advice.

Will do, over the weekend, thanks, if I don't decide to go for an
alternative.
-- 
Andy Mabbett

I've given up superstitious mumbo jumbo for Lent...