🚀 go-pugleaf

Al <sparta@DELETE.freeuk.com> wrote in message
news:387cdabe.4123497@news.freeuk.net...
> On Tue, 11 Jan 2000 22:15:20 -0000, "Baba" <spammers@pleasedie.com> wrote:
>
> >The author may have been well-intentioned -- there are some real idiots
out
> >there.  I remember reading that someone had phoned up tech support
because
> >they had a problem when installing some software.  It kept saying "insert
> >disk 2" although he (the customer) had already put it in.  It turned out
> >that he'd put the disk 2 in without taking disk 1 out.  He had said it
was
> >"a bit stiff".
> >
> >But the thing is, someone so stupid wouldn't be able to find the help
file,
> >let alone scroll down and read it.
>
> Sun-readers, CB-ers and Tory voters...

The latter enclosing just about any home owner who doesn't like high intrest
rates.

> Heard the one about the computer user who was using the CD drive as
> a drinks holder?

Now Volkswagen have taken a shine to that one.

> Or the one that was typing away without the thing being switched on?
>
> Must be hundreds of these stories...many of them true.

A Wordperfect support guy was (IMHO unfairly) dismissed for one of these, to
cut a long story short the call was about the screen going blank while the
customer was typing, he got the customer to check cable connections and
plugs and everything, this was a good hearted support guy, after all this
sounds like a hardware problem rather than software so he wasn't obliged to
help. After about 15 minutes of checking this and checking that he got the
customer to check on the printer cable and then whether the printer was
plugged in at the mains, the converstion ended:

Customer: I can't see the printer plug.
Support: Why?
Customer: It's dark in that part of the office.
Support: Dark?
Customer: Yeah, it's not near any windows.
Support: Can you turn the lights on, will that help?
Customer: No, we had a power outage about 20 minutes ago.
Support: Ah, I see the problem. Do you have the original boxes the PC came i
n?
Customer: Yes
Support: Pack the PC up into the boxes and take it back to the shop.
Customer: Is it that serious?
Support: Yes, it's that serious.
Customer: What shall I tell them in the shop?
Support: Tell them that you're too stupid to own a computer.


--
------------------------------------------------------------
trevor@easynet.co.uk
http://www.trevor.easynet.co.uk