🚀 go-pugleaf

In article <qeTHRNBoooQ9EwIZ@pigsonthewing.org.uk>, Andy Mabbett 
<andy@pigsonthewing.org.uk> writes
>I have an HP ScanJet 4200C scanner.
>
>I have visited the HP website, and downloaded the Win2K drivers for the
>scanner <sj655en.exe>
>
>I have installed the software and my machine recognises the scanner
>under device manager".
>
>When I boot my machine, the scanner heads move. The power light is on.
>
>When I try to run the software, I get the error "No scanning sources
>were found. Reinstall the scanning software. [2138]", and the software
>aborts. Needless to say, reinstalling the software, and the device, make
>no difference.
>
[snip]
>Why is this so bloody difficult?? :-(

I fear I've no easy or quick solutions - but with plenty of diligence 
plus research on the HP web site - and a lot of trial and error - I 
finally managed to get an HP5100c scanner working just fine with W2k. In 
part, I think, by downloading the (in my case) parallel port drivers 
from the original, non-HP, manufacturers' site!

Is yours a clean install or an "overwrite and upgrade"?  And as far as 
the scanner is concerned, what connection - parallel?  HP seem to prefer 
upgrades - their guidance didn't even cater for a fresh install in my 
case.  But mine involved a lot of "go into device manager and manually 
delete all the different drivers and bits that might be relevant - then 
try (again) installing the drivers" type of exercise ...  It would be 
hard for me to remember quite what I did (and I think the notes are at 
work) but I did finally get there in the end.

I have colleagues who are still struggling to get older HP scanners 
various, working with W2k.  Frankly, I personally think the driver 
software for the (older) HP scanners I've used is just pants - it's 
nasty to use (bit like Micro$oft, if you want to do what they want you 
to do it works, if you want to do something else it's either difficult, 
long-winded, laborious or just plain impossible) and horrible to 
install!

Let us have some more details - but I suspect you're on your own in 
large part.  [I have to say when I did this, I had the luxury of a test 
PC I could rebuild from a Ghost image every time one installation 
routine did something nasty ...]
-- 
David Pearson