🚀 go-pugleaf

Have you complained to Trading Standards?

Good Luck

Marie

On Sun, 26 Apr 1998 08:55:05 GMT, q2mono@ANTISPAM.netcomuk.co.uk
(Monolith aka Charles Hunter) wrote:

>Well guess what , for those of you who have been following this,
>Watford Electronics have reneged on the offer of a refund for the
>faulty drive I returned to them some months ago ... yes MONTHS, the
>hard drive was returned for repair/replacement in JANUARY !!!
>
>I can only blame myself but I did call on April 1st ( almost 4 WEEKS
>ago ) and was assured by Elaine Mole that the refund would be through
>in about 2 weeks ( I think 4 weeks is a wee bit more than 'about' 2
>weeks ).
>
>The Watford Electronics customer service person Elaine Mole is about
>as helpful as a flat hedgehog she keeps saying 'NO you can't talk to
>anyone else I am in charge here, and NO you can't have that in
>writing' . I wonder why Watford Electronics don't want to give
>confirmation of agreements in writing , what have they got to hide I
>wonder ?
>
>Anyway, the credit card company now has all the details and they were
>very sympathetic towards my plight and they said they will deal with
>Watford Electronics - so much for any pressure from Personal Computer
>World or Computer Shopper - let's hope Mastercard has more luck.
>
>CH.
>