Re: False RBS arrears claims

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Article #214

#214

From: Windmill
Date: Tue, 21 Apr 2009 20:26

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"Simon Finnigan" <simonfinnigan@hotmail.com> writes:

>The banks have automated systems and ready-made form letters, he
>hasn't. He has to sit down, think about what he wants to write and
>write it rather than just select a form letter and maybe add a
>paragraph. An hour is quite a reasonable length of time for this in my
>opinion. 

To be more precise, phone bank to try to clear things up.
Wait on hold while bank collects money via the 845 or 870 number.
Get told to write.
Hunt for year-old correspondence.
Copy same.
Boot computer, start to write letter.
Take letter to post office for recorded delivery - 80 mins.
(walk to bus stop : 5 minutes
Wait for bus : 10 mins on average
Travel to main post office : 15 mins (all the small ones seem to be closed)
Walk from bus stop to PO : 5 mins.
Wait in long queue : 10 mins (most small POs are now closed)
Reverse these steps.)

Easily 3 hours for a private individual.

-- 
Windmill,                                                Really t m i l l
TiltNot@Nonetel.com                                               @ O n e t e l
                                                                    . c o m

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From: spam-no-spam@Onetel.net.uk.invalid (Windmill)
Subject: Re: False RBS arrears claims
References: <KHvr5H.B5D@Millstream.onetel.net.uk> <74b1egF12b7ilU1@mid.individual.net> <KI5s4J.9p8@Millstream.onetel.net.uk> <74oa39F14has3U1@mid.individual.net> <d996574a-8bb1-44b7-8bc7-a9281c8892f6@e21g2000yqb.googlegroups.com> <753d5sF16dqncU1@mid.individual.net>
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