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Article #215

Re: False RBS arrears claims

#215
From: Simon Finnigan
Date: Wed, 22 Apr 2009 11:09
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"Windmill" <spam-no-spam@Onetel.net.uk.invalid> wrote in message 
news:KIGwsH.HJE@Millstream.onetel.net.uk...
> "Simon Finnigan" <simonfinnigan@hotmail.com> writes:
>
>
>>The banks have automated systems and ready-made form letters, he
>>hasn't. He has to sit down, think about what he wants to write and
>>write it rather than just select a form letter and maybe add a
>>paragraph. An hour is quite a reasonable length of time for this in my
>>opinion.
>
> To be more precise, phone bank to try to clear things up.
> Wait on hold while bank collects money via the 845 or 870 number.
> Get told to write.
> Hunt for year-old correspondence.
> Copy same.
> Boot computer, start to write letter.
> Take letter to post office for recorded delivery - 80 mins.
> (walk to bus stop : 5 minutes
> Wait for bus : 10 mins on average
> Travel to main post office : 15 mins (all the small ones seem to be 
> closed)
> Walk from bus stop to PO : 5 mins.
> Wait in long queue : 10 mins (most small POs are now closed)
> Reverse these steps.)

You can knock most of that time off for the vast majority of people in the 
UK, who have cars and would be expected to use them to visit a post office. 
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From: "Simon Finnigan" <simonfinnigan@hotmail.com>
Newsgroups: uk.finance,ed.general
Subject: Re: False RBS arrears claims
Date: Wed, 22 Apr 2009 12:09:36 +0100
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