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Article #929

Re: Tel$tra Big?150 and Essential plans are in Beta

#929
From: Rod Speed
Date: Tue, 27 Feb 2001 01:36
56 lines
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DrWho <drwho@perthmail.com> wrote in message news:38ak9tc0t23h4acgu1j6anu1kk66mjb3oe@4ax.com...
> Rod Speed <rod_speed@yahoo.com> wrote

>> The Big150 has ALWAYS been like that, for years now.

> Is it not time the Big?150 comes out of beta then?

God knows if its actually still in beta or if its just a web site fuckup.

> Is Tel$tra using this beta,as a way of getting out of complaints?

No evidence of that.

> I never knew that the Big?150 was still in beta. I was
> never told and the only way you can find out,is by going to
> a link that I and other people have never bothered to go to.

> I think Tel$tra are not being very open about this beta network.

Or maybe its just another Telstra fuckup with the Big150.

>> Depends on where you look. Its always been on the web site.

> Not good enough. Some Users have signed up for the
> Essential plan.not knowing that this plan is in beta. Tel$tra
> adverts on T.V do not say it is in beta. When you sign up
> you are not told it is in beta. When you have a look at
> this plan on their website,you are not told it is in beta.

True.

> A User asked why he was getting a horrid time on the Essential
> plan. The support officer said it was because the plan was in beta.
> The User was shocked to find out that he was on a beta plan.
> Tel$tra *are* misleading users that sign up for this plan.

Maybe.

> I have been with ISP's that have had beta servers
> and they have always been upfront about anyone
> that wants to use these servers. Tel$tra have not.

They did very early on with what became the Big150.

> They also like using the word *unlimited*.

Not in isolation. They use 'unlimited hours'

They make it very clear that its not unlimited downloads.

> The Essential plan is not unlimited,because their are limits with this plan.

And they never say its unlimited, they say unlimited hours.
The total hours you use it a month is unlimited. The amount
you can download is limited, and so is the session length too.
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From: "Rod Speed" <rod_speed@yahoo.com>
Newsgroups: wa.general,aus.net.access
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Subject: Re: Tel$tra Big?150 and Essential plans are in Beta
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