🚀 go-pugleaf

DrWho <drwho@perthmail.com> wrote in message news:f9lp9t88som5lh402oge4nifvvkmkvlhe7@4ax.com...
> Rod Speed <rod_speed@yahoo.com> wrote
>> DrWho <drwho@perthmail.com> wrote
>>> Rod Speed <rod_speed@yahoo.com> wrote

>>>> The Big150 has ALWAYS been like that, for years now.

>>> Is it not time the Big?150 comes out of beta then?

>> God knows if its actually still in beta or if its just a web site fuckup.

>>> Is Tel$tra using this beta,as a way of getting out of complaints?

>> No evidence of that.

> No evidence with the Big?150,but yes with the Essential (Beta) plan.

Nope, not on your original 'as a way of getting out of'

> Here is a reply from a support officer to a User that is
> having a bad time with the Essential (Beta) Bigpond plan...

That was quoted already. Proves nothing
about that 'as a way of getting out of'

>>> They also like using the word *unlimited*.

>> Not in isolation. They use 'unlimited hours'

>> They make it very clear that its not unlimited downloads.

>>> The Essential plan is not unlimited,because their are limits with this plan.

>> And they never say its unlimited, they say unlimited hours.
>> The total hours you use it a month is unlimited. The amount
>> you can download is limited, and so is the session length too.

> Nope.

Yep.

> Here is a reply from a support officer. He says *unlimited*.

Completely irrelevant, that AFTER the user has signed up after
having seen the careful use of the phrase 'unlimited hours' and
the clear statement that amount that can be downloaded is limited.
>
> *****************************************************************
>
> Hello,
>
> Thank you for your query regarding the Unlimited Plan.
>
> *****************************************************************

> I disagree with unlimited hrs,becuase there are limits.

There is no limit to the total number of hours you can use it in a month.

> A 20 minute idle time and a 4hr disconnections.
> Unlimited re-connections is better IMHO.

Its obvious what unlimited hours means when they state the 4 hour session limit.