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Article #1

DNS Tables not correct (or something)

#1
From: JJ
Date: Sat, 26 Sep 1998 00:00
27 lines
2110 bytes
I believe there is a problem with mail routing. EnterAct changed there mail
system around yesterday. EnterAct's my web host service. For some reason I
can't get mail from WWA to my domain name on EnterAct. I can mail from any
other system with no problem.

I (and EnterAct) checked this out by sending mail from various places
(bu.edu, compuserve.com, aol.com). No problem. I only have a problem from
my WWA account. Odd thing is that I'm not getting a MAILER-DAEMON message
of "unknown host". Mail is just disappearing. I've sent mail from Eudora on
my PC and PINE from the WWA server. This problem began late yesterday.

I called Verio support last night. But had to hang up after being on hold
for 40 minutes. I called again this morning around 9:30. After 45 minutes I
got a tech. He told me there is nothing that can be done until the "real
engineers" get back on Monday morning (I assume this means Sabrina, Tim,
etc. in Chicago). So much for 7x24 support. 

I was wondering if anyone else was having a similar problem. I'm pretty
sure the problem is at WWA, but this is difficult to figure out. Not
getting a bounce message from the DAEMON bothers me the most. I'm hoping
that only message sent from WWA are getting vaporized.

Verio case #298307
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From: "JJ" <jjacobus@ponyx.com>
Subject: DNS Tables not correct (or something)
Date: 1998/09/26
Message-ID: <01bde961$e5d84f60$2e3ff1cf@thoroughbred>
X-Deja-AN: 395088538
Organization: WorldWide Access - Midwestern Internet Services - www.wwa.com
Newsgroups: wwa.support,wwa.general,chi.internet