🚀 go-pugleaf

nandrews wrote:
> I am trying to update Adobe Reader, from Update within the programs
> Help menu.
> It fails to install asking me to close "Program Manager", but I don't
> have such an application open!
> I have closed all running programs and it still requests the same when
> I 'retry'.
> It leaves only the resident programs and none of those are called
> "Program Manager" either, at least in Task Manager!
> 
> Can anyone suggest what the installer might be wanting?
> 
> Thanks
> 
> Nigel

i have found that if you manually update acrobat reader 9.2 via the 
help-update menu selection it will download the file to update it to 9.3 
and then ask you to close acrobat reader itself before it will install. 
   don't close the installer, just close acrobat reader.  i think that 
is the same issue that you are having.

Thanks Chris,
Unfortunately that isn't the case here.
I am closing Adobe Reader when it is installing and I also close other
programs incase they are the cause.

I have tried uninstalling Adobe Reader from Control Panel, but that
runs into the same problem i.e., that it wants me to close something
called "Program Manager"!

Nigel




On 20 Jan, 15:36, Christopher Muto <m...@worldnet.att.net> wrote:
> nandrews wrote:
> > I am trying to update Adobe Reader, from Update within the programs
> > Help menu.
> > It fails to install asking me to close "Program Manager", but I don't
> > have such an application open!
> > I have closed all running programs and it still requests the same when
> > I 'retry'.
> > It leaves only the resident programs and none of those are called
> > "Program Manager" either, at least in Task Manager!
>
> > Can anyone suggest what the installer might be wanting?
>
> > Thanks
>
> > Nigel
>
> i have found that if you manually update acrobat reader 9.2 via the
> help-update menu selection it will download the file to update it to 9.3
> and then ask you to close acrobat reader itself before it will install.
>    don't close the installer, just close acrobat reader.  i think that
> is the same issue that you are having.

nandrews wrote:
> Thanks Chris,
> Unfortunately that isn't the case here.
> I am closing Adobe Reader when it is installing and I also close other
> programs incase they are the cause.
> 
> I have tried uninstalling Adobe Reader from Control Panel, but that
> runs into the same problem i.e., that it wants me to close something
> called "Program Manager"!
> 
> Nigel
> 
> 
> 
> 
> On 20 Jan, 15:36, Christopher Muto <m...@worldnet.att.net> wrote:
>> nandrews wrote:
>>> I am trying to update Adobe Reader, from Update within the programs
>>> Help menu.
>>> It fails to install asking me to close "Program Manager", but I don't
>>> have such an application open!
>>> I have closed all running programs and it still requests the same when
>>> I 'retry'.
>>> It leaves only the resident programs and none of those are called
>>> "Program Manager" either, at least in Task Manager!
>>> Can anyone suggest what the installer might be wanting?
>>> Thanks
>>> Nigel
>> i have found that if you manually update acrobat reader 9.2 via the
>> help-update menu selection it will download the file to update it to 9.3
>> and then ask you to close acrobat reader itself before it will install.
>>    don't close the installer, just close acrobat reader.  i think that
>> is the same issue that you are having.
> 

uninstall adobe reader and install the popular and free foxit pdf 
reader.  adobe doesn't care about its customers and offers no worthwhile 
support. even the paid support disapoints.  good luck.