No response from altercast.exe

Thread View: adobe.document.graphics.server

7 messages

[T] Back to Threads [V] Tree View [G] Group Articles

7 total messages Started by Hasan_Amer Wed, 18 Oct 2006 14:36

#248

Author: Hasan_Amer
Date: Wed, 18 Oct 2006 14:36

13 lines
960 bytes

I am using the command altercast to extract comments from PDF like this:
altercast -source someFile.pdf -commands GetCmts.xml -resultLocation E:\

the content of GetCmts.xml is as follow:

<commands resultOverwrite="true">
	<exportComments />
	<saveContent name="fileout.xml" />
</commands>

But the altercast took very long time with no output

I am using Adobe Document Server 6.0 on Windows server 2003

Re: No response from altercast.exe

#247

Author: Bob_Emerson
Date: Wed, 18 Oct 2006 20:49

12 lines
1321 bytes

What version is the PDF? ADS has problems with some version 1.6 PDFs. Probably all 1.6 PDFs (Acrobat 7) that use new features not present in PDF 1. 5 (Acrobat 6)

Very roughly how many pages and comments are in your test PDF?
This command can be somewhat slow. Try with a one page PDF with one comment and see if that works.

BTW: It's a lot easier (less keyboarding) to play with ADS XML commands using the runXML.bat helper script described on page 12 of the Samples "ReadMe.pdf". It's at:
C:\Program Files\Adobe\Document Server 6.0\samples\README.pdf

You can put your paths inside the command file and just enter into the command line:

runXML myCommands.xml
(or whatever the name of your commands file)

Re: No response from altercast.exe

#250

Author: Hasan_Amer
Date: Thu, 19 Oct 2006 08:45

5 lines
1239 bytes

We have an ASP website for e-reviewing that has a list of projects. When the user want to review a file, a copy of it prefixed with the user name created in Network shared Folder.

We developed .Net Windows Application to monitor the Folder. If a save event occurs on any PDF (markup was added). It calls altercast to extract the comments and then upload them into our database (oracle)

Altercast, failed at our main server. We temporarily redirect the comments extraction to backup server (that has the shared folder with ADS installed and altercast works fine) until we resolve it on the main one.

Re: No response from altercast.exe

#254

Author: Bob_Emerson
Date: Thu, 19 Oct 2006 16:33

3 lines
820 bytes

If it works on one server but not the other, it sounds like some sort of configuration issue.

You might look at the altercastserver process(es) in the task manager and see if ADS ever gets and starts working on the task.

Re: No response from altercast.exe

#251

Author: Hasan_Amer
Date: Fri, 20 Oct 2006 10:42

4 lines
986 bytes

I ran altercast on both servers. At each one, the command creates altercastserver process that ends quickly.
The difference is that on main server altercast still show in Task manger

Moreover, when ran the command on the backup server as another admin user it gave the same behavior on the main one. It appears that some policy or privilege is missing to successfully running altercas!

Re: No response from altercast.exe

#256

Author: Bob_Emerson
Date: Fri, 20 Oct 2006 15:19

6 lines
935 bytes

I suggest talking to Adobe support.

- If you purchased ADS, you should have an Adobe Enterprise Support contract.
- If not, your Adobe sales contact will be able to help you with pre-sales support.
- If you don't have any current contacts at Adobe, use the form at:
 <http://www.adobe.com/enterprise/contactus.html>

Re: No response from altercast.exe

#263

Author: Hasan_Amer
Date: Wed, 08 Nov 2006 07:31

1 lines
771 bytes

I tried and it gave me the registration info but when I used some altercast command like extracting the comments, it works only for one domain user. The others could not run.

Thread Navigation

This is a paginated view of messages in the thread with full content displayed inline.

Messages are displayed in chronological order, with the original post highlighted in green.

Use pagination controls to navigate through all messages in large threads.

Back to All Threads