Internal Error: 8004, 7074840, 7076383, 6297905

Thread View: adobe.framemaker

4 messages

[T] Back to Threads [V] Tree View [G] Group Articles

4 total messages Started by Jack_DeLand Fri, 26 Sep 2008 14:04

#2262

Author: Jack_DeLand
Date: Fri, 26 Sep 2008 14:04

1 lines
935 bytes

Has anyone encountered this error, and do you have a fix or workaround? It's not in the knowledgebase. Symptoms are: FM 8.0 p277, creating PDF using Distill Professional 8.1.2; FM crashes when you try to build a PDF out of a book in one file. I have sent this fileset and the log to Adobe.

Re: Internal Error: 8004, 7074840, 7076383, 6297905

#2265

Author: Art Campbell
Date: Fri, 26 Sep 2008 15:26

11 lines
1116 bytes

Jack, this is a bit of a FAQ. Search for "crash while pdfing" or similar strings.

The basic things to check:
* Are both aps fully patched? Check the update site rather than relying on the automated updater.
* Is Adobe Distiller/PDF set as the default printer?
* Can single component files be PDFed using this set up?
* Are all the files in the book open?
* Does the crash happen consistently, on a certain page?
* How much RAM and free disk space do you have?

Art

Re: Internal Error: 8004, 7074840, 7076383, 6297905

#2063

Author: Jack_DeLand
Date: Mon, 06 Oct 2008 14:04

2 lines
1119 bytes

Thanks, Art. I contacted Tech Support and they were stumped. They suggested recopying files as a last ditch effort (possible corrupted font). Tried Distiller as default. Single files can be used, but crash on a random basis. All files in book open. Crash not consistent - all files work fine on my home machine with same level of patches. 2 GB RAM on XP Pro, about 50 GB disk space.
If I can't fix, we will do a new disk image and start over. I will post if I find a fix.

Re: Internal Error: 8004, 7074840, 7076383, 6297905

#2064

Author: Art Campbell
Date: Mon, 06 Oct 2008 14:33

7 lines
1091 bytes

Jack,

* Check the Distiller job settings for "Generate Tagged PDF." Which ever way it's set, try the other setting --- if it's Active now, turn it Off or vice versa.
* Save the book's component files (and the book file itself) to MIF and reopen them and save them as FM files to remove any corruption or stray characters. Omsys.com includes a utility to do this in one pass at the book level in their free eval of MIF2Go.

Cheers,
Art

Thread Navigation

This is a paginated view of messages in the thread with full content displayed inline.

Messages are displayed in chronological order, with the original post highlighted in green.

Use pagination controls to navigate through all messages in large threads.

Back to All Threads