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Article #363

Cannot use InCopy - error : "unknown user, unknown application, unknown document"

#363
From: Bram
Date: Thu, 25 Jan 2007 12:02
16 lines
1799 bytes
When I get back files from translators, who have worked in incopy, lots
of the incopy files are marked with a barred crayon, that mentions (I
translate from the dutch, as my incopy version is in dutch) "used by an
unknown user in an unknown application from document 'unknown
document'".

Quite a few unknown factors, eh?

I've got no idea what is going wrong, because there are always quite a
few incopy files that ARE perfectly accessible.

Does anybody have a clue what may be the matter? Am I doing something
wrong, is this a bad incopy version, is this a network problem? Anybody
had the same issues and was able to solve it?

Bram
Technical Details
Message-ID: <1169726527.387715.111650@a75g2000cwd.googlegroups.com>
Path: arc1-ca.pugleaf.net!g2news2.google.com!postnews.google.com!a75g2000cwd.googlegroups.com!not-for-mail

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X-Google-Thread: 1efea4,b526425fa349a469,start
X-Google-Attributes: gid1efea4,public
X-Google-Language: ENGLISH,ASCII-7-bit
Path: arc1-ca.pugleaf.net!g2news2.google.com!postnews.google.com!a75g2000cwd.googlegroups.com!not-for-mail
From: "Bram" <bram.devos@lannoo.be>
Newsgroups: adobe.incopy.windows
Subject: Cannot use InCopy - error : "unknown user, unknown application, unknown document"
Date: 25 Jan 2007 04:02:07 -0800
Organization: http://groups.google.com
Lines: 17
Message-ID: <1169726527.387715.111650@a75g2000cwd.googlegroups.com>
NNTP-Posting-Host: 194.78.89.140
Mime-Version: 1.0
Content-Type: text/plain; charset="iso-8859-1"
X-Trace: posting.google.com 1169726534 12254 127.0.0.1 (25 Jan 2007 12:02:14 GMT)
X-Complaints-To: groups-abuse@google.com
NNTP-Posting-Date: Thu, 25 Jan 2007 12:02:14 +0000 (UTC)
User-Agent: G2/1.0
X-HTTP-UserAgent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322),gzip(gfe),gzip(gfe)
X-HTTP-Via: 1.1 SRVPROXY
Complaints-To: groups-abuse@google.com
Injection-Info: a75g2000cwd.googlegroups.com; posting-host=194.78.89.140;
   posting-account=FrmdOg0AAABMkK45h3QxAYzot5ECXqBD