Thread View: adobe.reader
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Started by RobertRivers
Sat, 31 Jan 2009 23:55
Reader installation fails
Author: RobertRivers
Date: Sat, 31 Jan 2009 23:55
Date: Sat, 31 Jan 2009 23:55
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1981 bytes
1981 bytes
I have a 32 bit windows Vista system and am unable to install the free reader. It all started when once installed, I could not print a pdf file. I could print from word and the page displayed about Reader. I have tried to install several times and get different error msgs. The msg I am now getting is that the"Destination something" must be on a portable device, install the disc with the file. The error msg I was getting before said the resource was not available due to network availability or something like that. I have even tried to use the Microsoft Installer cleanup utility to remove any Adobe file that was not removed via the control panel "add/remove progams" site. I have Regcure registry "cleaner" installed, AVG free anti virus, and Zone alarm installed. I had the same problems trying to install the Reader when I had the Norton suite of anti-virus,firewall installed. I have had Acrobat installed for years on my old XP windows, and this Vista machine without problems.I may be wrong but it appears to be a compatibility issue between Vista and the reader. I can not get help from Adobe because apparently,and I may be wrong, because this is a free product I am limited to using this forum for help. If I am wrong about this please tell me how Ican resolve my problem becaus e I deal with a lot of PDF docs in my job. I also have Office 2007 installed which prints word docs w/out any problems. Thanks for listening... Robert
Re: Reader installation fails
Author: Pat_Willener
Date: Tue, 03 Feb 2009 04:44
Date: Tue, 03 Feb 2009 04:44
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Sorry, it is very unclear what your actual problem/error is. * is Adobe Reader actually installed? * what version? Remove it with the Windows Installer Cleanup Utility, then download and install it from one of these locations <http://download.adobe.com/pub/adobe/reader/win/9.x/9.0/enu/AdbeRdr90_en_US.exe> (Reader9) <http://download.adobe.com/pub/adobe/reader/win/9.x/9.0/enu/AdbeRdr90_en_US_Std.exe> (Reader 9 without Adobe AIR) <http://download.adobe.com/pub/adobe/reader/win/8.x/8.1.3/enu/AdbeRdr813_en_US.exe> (Reader 8.1.3)
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