Adobe Reader can not open .doc via email attachment

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4 total messages Started by Pam_Amburgey Wed, 24 Dec 2008 15:53

#2378

Author: Pam_Amburgey
Date: Wed, 24 Dec 2008 15:53

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I am receiving an email with several attachments from their MS word program in the way of .doc, along with some PDF attachments. I can open the PDF attachments, however I cannot open the .doc attachments. I have Adobe Reader 8. A box comes up and states..."adobe reader could not open ____.doc because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)". Is there something I need to do so I can retrieve these documents? (I have a toshiba laptop with windows vista home premium version, AMD Turion 64x2 dual-core technology TL-56, 2048mb, DDR2,SDRAM, 160GB) thanx, Pam

Re: Adobe Reader can not open .doc via email attachment

#2374

Author: graffiti
Date: Wed, 24 Dec 2008 16:25

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      I can open the PDF attachments, however I cannot open the .doc




That's because Reader doesn't open .doc file.

You need Microsoft Word for that.

There is a free Word document reader available at <http://www.microsoft.com/downloads/details.aspx?FamilyId=95E24C87-8732-48D5-8689-AB826E7B8FDF&displaylang=en>

It's the same idea as Reader but made for .doc files.

Re: Adobe Reader can not open .doc via email attachment

#2368

Author: Pam_Amburgey
Date: Wed, 24 Dec 2008 16:34

1 lines
635 bytes

Thank you so much, I'll try that right now!

Re: Adobe Reader can not open .doc via email attachment

#2391

Author: ltcnurse
Date: Wed, 24 Dec 2008 17:39

1 lines
699 bytes

It worked!!! ;) Appreciate ya, Merry Christmas & Happy New Year

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